Flow Internet Thread

[Soundstream_626]

It looks like you are a FLOW customer, but you are testing to a DIGICEL speedtest server in Chaguanas. Are you deliberately choosing that server?

Why don't you test to the FLOW server in Port of Spain? (What are the results?)

Having said that,... I am on Digicel, and just tested to the FLOW server in Port of Spain and though I am seeing virtually perfect SPEED results (195/50, and my package is 200/50), I do see unusually long pings (60ms).

Hey, no I dont choose any server, i just go to the site and let it select. I have seen it choose tstt and flow servers also but same result.

trinibears, no boy nothing yet. During the day its fine, I get 25-28 mbps down after 7 or so is pressure. They said theyd come to change my modem because I have an older arris unit.

For the techies, what can be the cause of such a disparity because of the time?

[M_2NR]

mojo, my IP was 190 even on base.

also, I think the time i got the issues wrt bridge with the moca modem, I think if you hold down reset for an extended period (10sec) it resets to default. I didn't need flow to reset it.

BTW, anyone client list on the moca modem back end is blank? I set a static IP etc so my router is assigned to the correct IP and its outside of the DHCP however i still can't see my router in the client list :angry: oh well... aside from this, setup works mostly as in the guide from page 1.

[mojosodope]

mojo, my IP was 190 even on base.

also, I think the time i got the issues wrt bridge with the moca modem, I think if you hold down reset for an extended period (10sec) it resets to default. I didn't need flow to reset it.

BTW, anyone client list on the moca modem back end is blank? I set a static IP etc so my router is assigned to the correct IP and its outside of the DHCP however i still can't see my router in the client list :angry: oh well... aside from this, setup works mostly as in the guide from page 1.

Yeah man one of my accounts was 190 for years and all of a sudden it get that different one right around the time they 'upgraded' their packages. The reset doesn't always work and it still might not pull a 190 address.

Na I can see my router as active in the IP range. You set the router ip static from the Moca end but did you set it to static on the router end also?

[mojosodope]

BTW, anyone client list on the moca modem back end is blank? I set a static IP etc so my router is assigned to the correct IP and its outside of the DHCP however i still can't see my router in the client list :angry: oh well... aside from this, setup works mostly as in the guide from page 1.

For reference this is how I have mines setup.

[mero]

Sent from my iPhone using Tapatalk

Congratulations

[TeamH2O]

This just sucks


Waited a whole week delay only for the tech to see the pole full and cant run another line for me....

Now i have another waiting game for them to install some box but this is very frustrating

[firstchoicett]

Flows working good for me no problems

ImageUploadedByTriniTuner1455815069.954812.jpg (19.77 KiB) Viewed 3999 times

My office.

And Home

http://youtu.be/soHXYHPDQ2Y

[gencon]

my internet has improved but still need some improvement, can anyone tell me if you have poor pings will you're phone have a limited connection to the router, my lumia 635 connects to the router but sometimes I have a limited connection meaning no internet access.

[bossmann]

You honestly cannot judge your connection by a test to flow itself...

[firstchoicett]

You honestly cannot judge your connection by a test to flow itself...

True that
This is home over Wifi

ImageUploadedByTriniTuner1455824001.420437.jpg (19.76 KiB) Viewed 3939 times

[EFFECTIC DESIGNS]

When I tell allyuh I sick of this FLOW company. Couple days ago a tech brought a brand new modem which he says will solve my disconnect issue. He say they will call in 1 hour to activate me. Well I didn't know 1 hour meant days. So now instead of 400 disconnect per day I am permanently disconnected 24/7

When I told the dotish tech they not going to activate this in no hour and it will take days if you see the look on his stupid face pretending like it's not something he has ever heard about as if he lives in some kind of la la land. Imagine I now have to call TSTT and pay a set of money to reactivate my DSL because flow is too lazy to activate my new modem.

They must be find I too red and a bit too ready too soon.

[S_2NR]

monkey know what tree to climb and effectic, time and time again, you are that tree.

[EFFECTIC DESIGNS]

monkey know what tree to climb and effectic, time and time again, you are that tree.

I told the tech before he left to take back the new modem and just put back the old one and I go live with the disconnect because it will be a week before these clowns get around to activating my modem I told the nasty man to leave the old modem so I will have net to use for the week or month or how long flow will take to activate me the wicked man saw me as someone he could bully and so he walked off with the old modem because he was too lazy to pass back for it after I get the new one activated.

I knew that this would happen he gave me that dumb look like if he didn't know what I was talking about for more than a year flow has had a huge massive backlog of new subscribers and they take up to 1 week to activate a customer and lie to your face and say it will be done in 1 hour

Liars all of them from Flow how can a company be this incompetent?

Yeah you right I am that tree but the day shall come when another ISP is ready here. TSTT real ripping off people with their $200 a month 1MB. Is either I pay this $200 for 1MB dialup from TSTT or hold out for Digicel.

I should ah jump ontop that tech and take back my old modem by force. But he bullied me instead and I let him and that was mistake.


If only Digicel was ready of only I had such high hopes when I see they ran all the lines and boxes.

[EFFECTIC DESIGNS]

For what it's worth I signed up for Digicel. So I guess is whenever they reach this area.

Wanna bet after they activate this new modem the disconnect will still be here?

Boy I can't wait for Digicel yes

[S_2NR]

I've had modem changes before. It usually is activated within an hour and someone calls me to make sure i am up and running and satisfied same day. You should say some prayers. Somebody put a blight on u

[Swisha]

Aye I go real laugh if this man get problems from Digicel and Massy too yes. Man eh play he could rant nah

[EFFECTIC DESIGNS]

I've had modem changes before. It usually is activated within an hour and someone calls me to make sure i am up and running and satisfied same day. You should say some prayers. Somebody put a blight on u

When I first signed up for flow I went for almost a week before flow called and activated me.

I get a new modem and same thing taking 1 week to get it activated, and mind u they charging me for this week I am without internet eh.

I tried everything I message them ln Facebook and while they acknowledge they got the message they say they don't have a time frame to give me on when it would get activated and this is after they lied and said it would only take 1 hour.

I have never ever had a single issue with TSTT like this. The only bad thing is tstt is $200 for 1mb and flow is $200 for 15MB but had i known flow internet was a scam I would have stuck with TSTT.

It's true when. You find someone selling something too cheap there is usually something wrong with it and as I can now see there is. Flow is just a scam thanks to these people my blood pressure is reading very high right now and this isn't good for me, so I just trying to ignore this whole issue and not think about it but it's hard when you have a deadline on work for people and you have no Internet to complete it.

[S_2NR]

If lack of Internet is the only cause of major stress in your life, you have a very good life sir. Maybe you just live in an area they don't care about or you need a bush bath

[bossmann]

Just abandon your diary and go back to TSTT and be problem free

[EFFECTIC DESIGNS]

Got through with CSR had to wait till 2am so it turns out more bad news yes it gets even worse than this.

This modem despite being brand new is busted according to the flow CSR. The US and DS light blinking and resetting does nothing he say he sure the modem is bad.

Onto the worst news I have to wait 1 month for a technician to come

LOL

If there was ever a time to believe that superstition is real it hadda be now that or this hadda be sabotage. Like some.competitor trying to destroy flow or something?

[shaq090]

Got through with CSR had to wait till 2am so it turns out more bad news yes it gets even worse than this.

This modem despite being brand new is busted according to the flow CSR. The US and DS light blinking and resetting does nothing he say he sure the modem is bad.

Onto the worst news I have to wait 1 month for a technician to come

LOL

If there was ever a time to believe that superstition is real it hadda be now that or this hadda be sabotage. Like some.competitor trying to destroy flow or something?

I am sure the issue with your modem is the csr u delt with...

[gencon]

my internet has improved but still need some improvement, can anyone tell me if you have poor pings will you're phone have a limited connection to the router, my lumia 635 connects to the router but sometimes I have a limited connection meaning no internet access.

alyour stop getting carried away with ED rants, and help me out nah.

[Spitfir3]

sounds like you just get a lazy tech boi effectic last time the tech came at my place i made sure and tell him to activate it and make sure it works he did it one time and get through within 5-10 minutes

[dredman1]

my internet has improved but still need some improvement, can anyone tell me if you have poor pings will you're phone have a limited connection to the router, my lumia 635 connects to the router but sometimes I have a limited connection meaning no internet access.

alyour stop getting carried away with ED rants, and help me out nah.

Lol
BTW did you ever switch back to the 15mb plan?
Define "poor". Worst I've seen on my "upgraded" 30mb connection is about 100ms, but no wifi problems with my iphone.
However the wife's Lumia has always had issues with wifi at home which is flow (even before the switch from 15 to 30mb), but she says it works fine with 2 other wifi connections in her office (which are not flow) *shrugs*

[gencon]

my internet has improved but still need some improvement, can anyone tell me if you have poor pings will you're phone have a limited connection to the router, my lumia 635 connects to the router but sometimes I have a limited connection meaning no internet access.

alyour stop getting carried away with ED rants, and help me out nah.

Lol
BTW did you ever switch back to the 15mb plan?

I called last night around 11pm and did not get through.

[dredman1]

Edited post above

[gencon]

my internet has improved but still need some improvement, can anyone tell me if you have poor pings will you're phone have a limited connection to the router, my lumia 635 connects to the router but sometimes I have a limited connection meaning no internet access.

alyour stop getting carried away with ED rants, and help me out nah.

Lol
BTW did you ever switch back to the 15mb plan?
Define "poor". Worst I've seen on my "upgraded" 30mb connection is about 100ms, but no wifi problems with my iphone.
However the wife's Lumia has always had issues with wifi at home which is flow (even before the switch from 15 to 30mb), but she says it works fine with 2 other wifi connections in her office (which are not flow) *shrugs*

I recently purchased a linksys e900 router from pricesmart, so I was wondering if it may be the router that is not working properly or the poor pings?

[EFFECTIC DESIGNS]

Well I not sure what to do, the tech answered with an attitude maybe it was because 2am who knows?

I find it strange a brand new modem like this is busted I asked him if he is sure he said yes and he called out the cmac address and ask me if it's the same address I seeing on the sticker I say yes he say there u go the modem is broken.

But I kept getting this vibes that he just wanted to go back to sleep

He told me the tech who came set up my modem badly I say what u mean by this he eh setup nothing and u can't really setup anything with this he took it out of the box brand new and didn't touch anything

[EFFECTIC DESIGNS]

Another thing the CSR asked me to disconnect the white cable and the power from the modem I waited on hold for 1 minute. Then he say connect the white and power. Then I say ok same thing us and DS light blinking he say right that modem configure bad and a tech has to come out and change it

I say how can this configure bad this brand new and this is the wired model I say the tech didn't do anything with it he just connect and said they will call in 1 hour he say ok it sounds like the modem busted.

So the procedure he did where I had to disconnect it for him to activate was that normal? Last time I didn't have to DC anything they fixed it on their end and I see all lights green and seconds later flow called after that happened

[EFFECTIC DESIGNS]

Well I got through with another CSR and he said the same thing he said the tech configured the modem badly.

So I dunno nah because he was upset that a tech from this morning told me the modem is bad and I went behind that mam back to get this one to try and fix it.

He basically took it as an insult apparently the other Fella is he padner so I have to wait 2 weeks to a month.