Anyone lost their Prepaid balance on their Bmobile phone.

[bootmee]

Lost my balance today. Cant get through to Bmobile all lines busy.

[mitsu_chick941]

Lost my balance today.

watch your step next time

[air wick]

I feel somethng up with bmobile, i hear people talking about this at work, i'm postpaid and pay my bill on time and have over 1000 mins on my bundle and I got 2 txt this morning that i have reached 90% of my credit limit which is not true

when i do *100# my account looks normal

[stev]

if you are on the road, i suggest dropping by an outlet. Other than that u will have to wait on the phone to speak to an CSR / Tech.

[mitsu_chick941]

*checks balance on other phone*



d fuq......it sayin my balance expired wtf

[turbosingh]

I know Digicel phones on a plan having problems..

[1UZFE]

*checks balance on other phone*



d fuq......it sayin my balance expired wtf

This.... Company fone ffs...

[searchingone]

dey move like some teef overnight yes

a lot of complaints here too

https://www.facebook.com/bmobile

[javishm]

It have a bmobile thief

[stev]

still got my $1.78 on my bmobile phone

Digicel postpaid ftw....

[K74T]

They said they will be updating customers as to how they would be reimbursed a little later today.

[vtec-ghost]

still got my $1.78 on my bmobile phone

Digicel postpaid ftw....

x2

[iamblessed]

They said that its a problem they are experiencing. ..smh

[S_2NR]

notaffected.
they wont firetruck with corporate customers.

[tr1ad]

#thestruggleisreal

[S_2NR]

im eager to see their response to this.
ALOT of people affected and disgruntled.

We need an internationally based telecom provider like AT&T or Sprint. Local based companies always have poor service with few exceptions. I will send all my dam money abroad if it means i get better service.

Will be monitoring my bills to ensure no monkey business goes on

[Bizzare]

most financial complaints come from corporate customers actually.

[cinco]

im eager to see their response to this.
ALOT of people affected and disgruntled.

We need an internationally based telecom provider like AT&T or Sprint. Local based companies always have poor service with few exceptions. I will send all my dam money abroad if it means i get better service.

Will be monitoring my bills to ensure no monkey business goes on

:grin::grin::grin::grin:
Must know allyuh folk who never had to deal with att or sprint or tmobile eh

[TRAE]

i lost mine jed.... like $50

[Sumana.00]

I feel somethng up with bmobile, i hear people talking about this at work, i'm postpaid and pay my bill on time and have over 1000 mins on my bundle and I got 2 txt this morning that i have reached 90% of my credit limit which is not true

when i do *100# my account looks normal

Had that same issue on a corporate account today and then my phone was the only one cut off :\ it's alright now though

[S_2NR]

im eager to see their response to this.
ALOT of people affected and disgruntled.

We need an internationally based telecom provider like AT&T or Sprint. Local based companies always have poor service with few exceptions. I will send all my dam money abroad if it means i get better service.

Will be monitoring my bills to ensure no monkey business goes on

:grin::grin::grin::grin:
Must know allyuh folk who never had to deal with att or sprint or tmobile eh

Either way..American customer service >>>>> Trini customer service

[Sumana.00]

im eager to see their response to this.
ALOT of people affected and disgruntled.

We need an internationally based telecom provider like AT&T or Sprint. Local based companies always have poor service with few exceptions. I will send all my dam money abroad if it means i get better service.

Will be monitoring my bills to ensure no monkey business goes on

:grin::grin::grin::grin:
Must know allyuh folk who never had to deal with att or sprint or tmobile eh

Either way..American customer service >>>>> Trini customer service

Or Rogers in Canada, or tMobile in the UK, the customer services is NOT always that much better

[Les Bain]

bmobile prepaid balance normal.
Didn't people get a similar message when they stopped the free texts?

[TRAE]

anyone get back money?

[E-TECH]

this same crap happened to me last year. After umpteen phone calls spanning over a couple months, (with a different explanation from the rep. each time I called) I finally decided to just go in to their westmall outlet and it was rectified in 5 minutes.

[teems1]

anyone get back money?

negative

[redmanjp]

bmobile facebook page:

CUSTOMER NOTICE

Earlier today TSTT discovered a software issue that affected the ability of some prepaid, postpaid and blackberry customers to use data services. TSTT engineers were able to resolve the data access issue by 9:00 AM however the company also identified that some customers lost credit balances as a result of the software issue.

The company has begun addressing the return of credits to affected accounts and from as early as 4.00 PM today some customers will begin receiving the appropriate credits. Due to the processes involved this is expected to continue over the next 24 hours in order to completely address all affected customer accounts.

TSTT will work to ensure that the chance of a re-occurrence of this problem is minimised and sincerely apologises to all affected customers for the inconvenience caused. The company will continue to provide updates on the progress of the restoration of customer credit as this information becomes available.

[cinco]

im eager to see their response to this.
ALOT of people affected and disgruntled.

We need an internationally based telecom provider like AT&T or Sprint. Local based companies always have poor service with few exceptions. I will send all my dam money abroad if it means i get better service.

Will be monitoring my bills to ensure no monkey business goes on

:grin::grin::grin::grin:
Must know allyuh folk who never had to deal with att or sprint or tmobile eh

Either way..American customer service >>>>> Trini customer service

Or Rogers in Canada, or tMobile in the UK, the customer services is NOT always that much better

Is d same fkkkin call centers answerin d phone for tstt and att and rogers and all ah dem in latin america/india

[bluefete]

[K74T]

Nah