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Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&T?)

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Allergic2BunnyEars » July 6th, 2014, 7:36 pm

want2liqur wrote:
Allergic2BunnyEars wrote:Just curious but what's the difference between viber and say Skype, YouTube or amazon? Skype, YouTube or amazon pays digicel anything at all?


Its not that they dont pay digi but with skype/magic jack and all others you still gotta pay on the whole to make a international/local while viber/nimbuzz you dont


I don't quite get the issue. The international call made via Skype for example to a none Skype phone goes to digicel indirectly?

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby pete » July 6th, 2014, 10:15 pm

What magic jack calls do you need to pay for?

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby want2liqur » July 6th, 2014, 10:34 pm

pete wrote:What magic jack calls do you need to pay for?


Anywhere else other than the usa and canada you have to pay

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby j.o.e » July 6th, 2014, 10:40 pm

has nothing to do with paying or not paying for viber etc.. the red network does not want to give up data resources so that people can talk for 'free', they would prefer if you talked on the Digicel network. The only way they would be willing to allow it is if the providers paid the network...it's that simple. They know that the app providers will not pay...so basically shut it down..no access to VOIP.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Allergic2BunnyEars » July 7th, 2014, 12:08 am

http://www.trinidadexpress.com/news/Vib ... 77491.html

Viber CEO: Digicel block illegal (in other countries)

VIBER, one of the VoIP apps blocked by Irish telecom provider Digicel, said yesterday the move would be considered illegal in most countries.
In a response to TV6 yesterday on Digicel’s decision to block the apps, which included Tango, Nimbuzz and Fring, Viber CEO Talmon Marco said: “They are smoking!”
In a later statement, Marco said Digicel owed his company money and said of Digicel CEO Denis O’Brien: “Mr. O’Brien is on the wrong side of history. His arguments are a decade old. Most carriers around the world have come to realise that users want and expect the advanced messaging, voice and video services offered by Viber and its competitors.
“Increasingly, users want just an Internet connection from the carrier. It’s called being a utility. In many countries, under current legislation, Mr O’Brien’s net censorship will be considered illegal.”
Digicel stated Friday that it was no longer prepared to facilitate users who refuse completely to pay for calls and messages, which are possible through the blocked apps.
Digicel customers were issued a text message from the company advising that some third party VoIP apps are no longer available.
In a media release, Digicel claimed Viber, through an interconnect arrangement, owes a substantial amount of money.
Digicel said while an invoice has been issued, Viber has refused to pay the amount due and has left Digicel with no choice but to stop offering service, until the invoice is paid.
Digicel is calling on the blocked companies to pay their outstanding invoices and said if the companies agree to do so, it will not hesitate to allow customers to once again access the apps.
In the meantime, Telecommunications Services of Trinidad and Tobago (TSTT) yesterday declined comment on Digicel’s decision and said its policy on VoIP use via its mobile network dictates that customers be provided with a conduit to voice and data services.
“Customers pay us a subscription fee for this access and once customers have bought data services from bmobile, customers determine how they wish to use their data,” TSTT told TV6.
“VoIP essentially is data on the mobile network, much like e-mail, YouTube, social media or downloading apps and games. Each local provider must therefore decide, based on what it knows of the capabilities of its network, how to treat with customers using VoIP,” TSTT stated.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby pete » July 7th, 2014, 10:25 am

Magic Jack still unaffected.. for now

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby UML » July 7th, 2014, 10:51 am

JF.K wrote:
Digicel wants Viber, Tango, Nimbuzz providers to pay

Published: Sunday, July 6, 2014
RENUKA SINGH


Caribbean mobile provider Digicel has effectively barred users from accessing popular “free calls” applications Viber, Tango and Nimbuzz. Digicel has blocked free voice calling applications that utilise the Voice Over Internet Protocol (VoIP) on its service. In an e-mail exchange with the Sunday Guardian, Digicel’s comunications manager Penny Gomez confirmed the ban.

“Unlicensed VoIP operators like Viber and Nimbuzz use telecoms networks to deliver their services, but they do not pay any money for the privilege. “This unauthorised activity puts enormous pressures on bandwidth—which means customers’ data usage experience is negatively impacted as a result,” she said. “As such, Digicel has been forced to take firm action to prevent this parasitic activity.” Gomez said VoIP services by their nature are network intensive and given priority in terms of delivery across the network.

“Which in turn means that other customers’ browsing will be impacted. Digicel uses a separate network for voice so that quality on our 4G network is not impacted by our own voice service,” she said. She said while Digicel “invested millions in its network and business,” unlicensed VoIP reaped the benefits with no capital investment. “The situation is untenable on a medium- to long-term basis and so we are taking a stand,” she said.

Gomez said while it was “unfortunate” that Digicel was forced to take this step, the VoIP providers should pay “a fair price for the services that they are currently taking from us for free.” She did not disclose how much money Digicel lost as a result of the free services. “Once an agreement is in place, then Digicel will have no hesitation in allowing customers to once again use their services,” she said.

In a release on social media, Digicel repeated the statement. The company also likened the free service to a shopper taking goods for free. “Just as a consumer would not expect to go to a supermarket and take the goods off the shelves for free, so the VoIP operators must be forced to pay their dues so that our customers can feel the benefits of our investments,” the company said.


Viber founder to challenge move
The Sunday Guardian contacted Viber founder and chief executive officer Talmon Marco, on Twitter, informing him of the ban and asking “What is triggering these developments?” Marco replied, “You mean, why are they doing this?” The Sunday Guardian replied, “Yes. Is Digicel expecting payments for their infrastructure?” To which Marco replied, “I believe Digicel is already paid for the use of its infrastructure—by its customers.”

When asked if he intends to bypass any security bans Digicel may put in place, Marco said, “If they (security bans) exist, yes. They will be bypassed automatically in a day or two.” Digicel has already blocked its customers from accessing the applications in Haiti and Jamaica, before imposing the ban in T&T. On July 2, the Jamaican Gleaner reported Marco as saying that Viber “will soon be up and running, notwithstanding efforts by Digicel and Lime to derail it.”

In a series of Twitter exchanges with Jamaican Gleaner reporter Richard Browne over the past two days, Marco seemed confident that Viber would be able to bypass the software block. Marco tweeted then that “the Viber system should finish bypassing this block in the next few hours. Users may want to rethink their choice of carrier,” he tweeted. One day later, he asked, “Is it working now?” Sunday Guardian understands that in Jamaica, Digicel’s block has not been bypassed by any of the free calling applications.

In a media release yesterday, majority state-owned provider Telecommunications Services of T&T and its mobile arm Bmobile said it “declined from offering any comment on Digicel’s decision to block VoIP service providers.” BMobile said it should be noted that VoIP was an inescapable feature of modern telecommunications.

“BMobile’s policy on the matter as far as use of VoIP on its mobile network is concerned is that we provide customers with a conduit to voice and data services. Customers pay us a subscription fee for this access and once customers have bought data services from bMobile, customers determine how they wish to use their data,” communications manager Graeme Suite said.

“VoIP essentially is data on the mobile network much like e-mail, YouTube, social media or downloading apps and games. Each local provider must therefore decide, based on what it knows of the capabilities of its network, how to treat with customers using VoIP,” he said.


TATT: It’s a retrograde step

Chairman of the Telecommunications Authority of T&T (Tatt), Selby Wilson, yesterday described the block as a “retrograde step.” “That is where the technology is going,” Wilson said, in a telephone interview yesterday.

Wilson said free talk applications like Viber and Tango were described within the industry as “over-the-top” services and were provided by organisations that do not have their own infrastructure and would often use the existing strutures built by a country’s service provider. This is the case with Digicel and the VoIP application owners. “It is unfortunate that Digicel took the decision to block them, but my understanding is that the block is a negotiation tool to say ‘if you want to use the service come and talk with us,’” he said.

Wilson said it was also unfortunate that the country’s legislation did not prevent Digicel from these manoeuvres even though organisations such as Viber and Tango were using the local infrastructure without paying for it. “There is no policy or legislation, no legal basis for blocking the service,” he said. He said Digicel did not inform or discuss the move with Tatt. “I believe they should have, if only out of courtesy,” he said.

Following the imposition of the ban, Wilson said Tatt would engage Digicel in dialogue to better understand the reason for the block.

http://www.guardian.co.tt/news/2014-07- ... viders-pay


all dat long talk...what is TATT doing about it?!!!

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby want2liqur » July 7th, 2014, 10:54 am

UML wrote:
JF.K wrote:
Digicel wants Viber, Tango, Nimbuzz providers to pay

Published: Sunday, July 6, 2014
RENUKA SINGH


Caribbean mobile provider Digicel has effectively barred users from accessing popular “free calls” applications Viber, Tango and Nimbuzz. Digicel has blocked free voice calling applications that utilise the Voice Over Internet Protocol (VoIP) on its service. In an e-mail exchange with the Sunday Guardian, Digicel’s comunications manager Penny Gomez confirmed the ban.

“Unlicensed VoIP operators like Viber and Nimbuzz use telecoms networks to deliver their services, but they do not pay any money for the privilege. “This unauthorised activity puts enormous pressures on bandwidth—which means customers’ data usage experience is negatively impacted as a result,” she said. “As such, Digicel has been forced to take firm action to prevent this parasitic activity.” Gomez said VoIP services by their nature are network intensive and given priority in terms of delivery across the network.

“Which in turn means that other customers’ browsing will be impacted. Digicel uses a separate network for voice so that quality on our 4G network is not impacted by our own voice service,” she said. She said while Digicel “invested millions in its network and business,” unlicensed VoIP reaped the benefits with no capital investment. “The situation is untenable on a medium- to long-term basis and so we are taking a stand,” she said.

Gomez said while it was “unfortunate” that Digicel was forced to take this step, the VoIP providers should pay “a fair price for the services that they are currently taking from us for free.” She did not disclose how much money Digicel lost as a result of the free services. “Once an agreement is in place, then Digicel will have no hesitation in allowing customers to once again use their services,” she said.

In a release on social media, Digicel repeated the statement. The company also likened the free service to a shopper taking goods for free. “Just as a consumer would not expect to go to a supermarket and take the goods off the shelves for free, so the VoIP operators must be forced to pay their dues so that our customers can feel the benefits of our investments,” the company said.


Viber founder to challenge move
The Sunday Guardian contacted Viber founder and chief executive officer Talmon Marco, on Twitter, informing him of the ban and asking “What is triggering these developments?” Marco replied, “You mean, why are they doing this?” The Sunday Guardian replied, “Yes. Is Digicel expecting payments for their infrastructure?” To which Marco replied, “I believe Digicel is already paid for the use of its infrastructure—by its customers.”

When asked if he intends to bypass any security bans Digicel may put in place, Marco said, “If they (security bans) exist, yes. They will be bypassed automatically in a day or two.” Digicel has already blocked its customers from accessing the applications in Haiti and Jamaica, before imposing the ban in T&T. On July 2, the Jamaican Gleaner reported Marco as saying that Viber “will soon be up and running, notwithstanding efforts by Digicel and Lime to derail it.”

In a series of Twitter exchanges with Jamaican Gleaner reporter Richard Browne over the past two days, Marco seemed confident that Viber would be able to bypass the software block. Marco tweeted then that “the Viber system should finish bypassing this block in the next few hours. Users may want to rethink their choice of carrier,” he tweeted. One day later, he asked, “Is it working now?” Sunday Guardian understands that in Jamaica, Digicel’s block has not been bypassed by any of the free calling applications.

In a media release yesterday, majority state-owned provider Telecommunications Services of T&T and its mobile arm Bmobile said it “declined from offering any comment on Digicel’s decision to block VoIP service providers.” BMobile said it should be noted that VoIP was an inescapable feature of modern telecommunications.

“BMobile’s policy on the matter as far as use of VoIP on its mobile network is concerned is that we provide customers with a conduit to voice and data services. Customers pay us a subscription fee for this access and once customers have bought data services from bMobile, customers determine how they wish to use their data,” communications manager Graeme Suite said.

“VoIP essentially is data on the mobile network much like e-mail, YouTube, social media or downloading apps and games. Each local provider must therefore decide, based on what it knows of the capabilities of its network, how to treat with customers using VoIP,” he said.


TATT: It’s a retrograde step

Chairman of the Telecommunications Authority of T&T (Tatt), Selby Wilson, yesterday described the block as a “retrograde step.” “That is where the technology is going,” Wilson said, in a telephone interview yesterday.

Wilson said free talk applications like Viber and Tango were described within the industry as “over-the-top” services and were provided by organisations that do not have their own infrastructure and would often use the existing strutures built by a country’s service provider. This is the case with Digicel and the VoIP application owners. “It is unfortunate that Digicel took the decision to block them, but my understanding is that the block is a negotiation tool to say ‘if you want to use the service come and talk with us,’” he said.

Wilson said it was also unfortunate that the country’s legislation did not prevent Digicel from these manoeuvres even though organisations such as Viber and Tango were using the local infrastructure without paying for it. “There is no policy or legislation, no legal basis for blocking the service,” he said. He said Digicel did not inform or discuss the move with Tatt. “I believe they should have, if only out of courtesy,” he said.

Following the imposition of the ban, Wilson said Tatt would engage Digicel in dialogue to better understand the reason for the block.

http://www.guardian.co.tt/news/2014-07- ... viders-pay


all dat long talk...what is TATT doing about it?!!!


Its trinidad so im going out on a limb here and say nothing

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby UML » July 7th, 2014, 11:02 am

well I hope Aunty Kams takes action ;)

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Allergic2BunnyEars » July 7th, 2014, 11:17 am

Pretty sure the law makers at the time didn't foresee things like this. Doubt TATT can do anything much less a PM. This is one instance where the people can make a difference though if they don't subscribe to Digicel's services.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Baldhead » July 7th, 2014, 12:37 pm

you notice dem eh talkin bout facetime...

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Duane 3NE 2NR » July 7th, 2014, 12:43 pm

wonder if they will block whatsapp VOIP too?
http://www.engadget.com/2014/03/14/what ... ature-ios/

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby src1983 » July 7th, 2014, 12:56 pm

Duane 3NE 2NR wrote:wonder if they will block whatsapp VOIP too?
http://www.engadget.com/2014/03/14/what ... ature-ios/


I asked them that, they yet to answer.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Bizzare » July 7th, 2014, 12:58 pm

such a backward move. Even charging more for VOIP would have been a better option.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby TriniAutoMart » July 7th, 2014, 2:13 pm

Net neutrality is non-existent in the 3rd world.

If consumers really wanted to show their power, they should switch to another provider.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby ModMania » July 7th, 2014, 2:15 pm

We need hacktivism in this country

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby 2WNBoost » July 7th, 2014, 2:49 pm

Consumers need to exercise their power. Your money has value.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby TriniAutoMart » July 7th, 2014, 2:59 pm

2WNBoost wrote:Consumers need to exercise their power. Your money has value.

Trini Consumers are the worse when it comes to exercising their power though.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby stev » July 7th, 2014, 4:52 pm

I tried using viber a few minutes ago on 4G and its working fine?

they actually banned those apps yet?

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby M_2NR » July 7th, 2014, 7:23 pm

Duane 3NE 2NR wrote:wonder if they will block whatsapp VOIP too?
http://www.engadget.com/2014/03/14/what ... ature-ios/

doubtful. In the newer contracts, apps like whatsapp and facebook are free to use and don't deplete 4G data allocation although they made no mention of it in the T&C, on the site:
(ah say lemme screenshot it in case they delete it yes.)
sp.JPG
sp.JPG (75.81 KiB) Viewed 3544 times

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby shottah_crew » July 7th, 2014, 7:43 pm

M_2NR wrote:
Duane 3NE 2NR wrote:wonder if they will block whatsapp VOIP too?
http://www.engadget.com/2014/03/14/what ... ature-ios/

doubtful. In the newer contracts, apps like whatsapp and facebook are free to use and don't deplete 4G data allocation although they made no mention of it in the T&C, on the site:
(ah say lemme screenshot it in case they delete it yes.)
sp.JPG


But ent you could send voice messages thru Facebook too? Wonder if they go blacklist the book....

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby M_2NR » July 7th, 2014, 7:45 pm

shottah_crew wrote:
M_2NR wrote:
Duane 3NE 2NR wrote:wonder if they will block whatsapp VOIP too?
http://www.engadget.com/2014/03/14/what ... ature-ios/

doubtful. In the newer contracts, apps like whatsapp and facebook are free to use and don't deplete 4G data allocation although they made no mention of it in the T&C, on the site:
(ah say lemme screenshot it in case they delete it yes.)
sp.JPG


But ent you could send voice messages thru Facebook too? Wonder if they go blacklist the book....

Voice calls. And doubtful (stretching for hope here). Although it is described as "instant messaging" and not VOIP calls on Digicel website. I wonder if its possible to block VoIP sections of the app...

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby EFFECTIC DESIGNS » July 7th, 2014, 10:25 pm

Viber does not require user name and password account it works off your Sim card and is a automatic thing everyone is already added

This isn't the same as Skype. I don't blame digicel but I hope the block don't last for more than 5 years as this would give digicel enough time to get their monies worth off the millions they invested in our network and ended TSTT' monopoly.

This Ban is a small price to pay for what we got in return. Let's be reasonable but at the same time this ban should have a time limit
Last edited by EFFECTIC DESIGNS on July 7th, 2014, 10:29 pm, edited 1 time in total.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Allergic2BunnyEars » July 7th, 2014, 10:28 pm

You clearly love paying for data and being told how to use it then.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby EFFECTIC DESIGNS » July 7th, 2014, 10:32 pm

^ its not that, this I's a tiny country and if this was to continue its possible digicel might go bankrupt just imagine if we went back to tstt monopoly.

I don't want to support this but the reality is this isn't the us where they would still be able to keep a realistic profit due to the huge amount of user base over there

Why do you think a 3rd phone company cannot exist to this day? Same reason

I don't even own a digicel Sim card but I can see where they are coming from. Its like unlimited 4G they cannot allow it the network would clog so for everyone to be able to have a decent speed it has to be limited

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby EFFECTIC DESIGNS » July 7th, 2014, 10:57 pm

Just to be clear I am in no way happily supporting this but I am in fear if we don't and digicel goes bankrupt we will know the meaning of real 3rd world Bmobile

Tstt has protection from Oil money, if they go bankrupt they will get bailed out by the government. Where does digicel stand? They are forced to play alone, how fair is that? They have no choice to do what they think is right.

Tstt won't ban this because they have a natural unfair advantage and digicel will lose a lot of customers but they have little options right now

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Allergic2BunnyEars » July 7th, 2014, 11:01 pm

I am pretty sure video puts more of a strain on mobile services than VoIP. I don't for one second believe apps like viber "clog" up their network or prevent everyone from having decent speeds.

If it really was about clogging of the network they would be going after video streaming.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby pete » July 7th, 2014, 11:12 pm

Exactly, or is that next for them to block? Why not block email as that's basically text messaging? What is the internet for? Not communication?

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby Allergic2BunnyEars » July 7th, 2014, 11:16 pm

pete wrote:Exactly, or is that next for them to block? Why not block email as that's basically text messaging? What is the internet for? Not communication?


It might really be the next block if people just sit back and keep subscribing to Digicel. Just cuz some people not affected right now doesn't mean they won't be in future.

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Re: Digicel Mulls Banning VOIP in Jamaica (Coming soon to T&

Postby richardg1976 » July 7th, 2014, 11:49 pm

These are sad times. And even sadder when Trinis don't effectively exercise their options. Most will complain and remain glued to the red network. :(

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