OPT Issuer Fee for Digicel Topup

[Eskayem]

Anyone else seeing this charge?

Noticed an "OPT Issuer Fee" on my credit card statement when I top up through the MyDigicel app.

Apparently MyDigicel charges TTD to the USD side of your credit card so even though you see it as a TTD transaction on your credit card it was only specified in TTD but taken in USD.

It adds 2.5% to each topup unnecessarily. If they charged USD then there would be no fee.

https://www.republictt.com/optionalissuerfee

If it's not everyone then somehow the app doesn't recognize my card as local and it's charging it as a foreign card with USD as the only option?

[unimatrix-001]

recently did a topup from the app. same thing. Noticed its going through a processor in the netherlands which means digi is not using a local payments processor. I think for it to clear as local TT it needs to be processed through FirstAtlantic in Bermuda.

[Dave]

Rbl told me many online platforms for effecting payment using a credit card is denominated in USD for those watching your USD use on your credit card.

[88sins]

Question.
if this is what going on with payments being made for their prepaid phone customers, is this also happening with their commercial and residential phone/internet/tv customers as well?