The Official Skybox Thread: Take 2

[VexXx Dogg]

If FCB charging me for a replacement, I'm going to demand that Aeropost cover it.

I'll make a big stink for spite. That's just poor cybersecurity, so their insurance better cough up

[Chimera]

Sometimes the banks does tell you that your reward miles or points are linked to your existing credit card. If you change the card you lose the miles/points.

So make sure and find out about that when you getting replacements

[j.o.e]

If FCB charging me for a replacement, I'm going to demand that Aeropost cover it.

I'll make a big stink for spite. That's just poor cybersecurity, so their insurance better cough up

It was FCB I spoke to.

[VexXx Dogg]

I have just written them to request compensation of $100 for the card replacement. I said this compensation does not factor in the inconvenience of being without a card until a new one is re-issued, nor does it account for the reduced spending power while the investigation is ongoing.

I have time on my hands and badmind in meh skull, and I will keep you all posted as to what they say.

[S_2NR]

I have just written them to request compensation of $100 for the card replacement. I said this compensation does not factor in the inconvenience of being without a card until a new one is re-issued, nor does it account for the reduced spending power while the investigation is ongoing.

I have time on my hands and badmind in meh skull, and I will keep you all posted as to what they say.

Well done

[agent007]

I concur!

[st7]

waiting with meh popcorn

[Kenjo]

I have just written them to request compensation of $100 for the card replacement. I said this compensation does not factor in the inconvenience of being without a card until a new one is re-issued, nor does it account for the reduced spending power while the investigation is ongoing.

I have time on my hands and badmind in meh skull, and I will keep you all posted as to what they say.

Well done

Yup I did the same yesterday . Seeing that it’s the whole region have to keep a further eye out on them and they should be forced to give some compensation

[agent007]

I’m unable to log into the account to pre alert a package. Anybody else having issues?

[supercharged turbo]

Anybody ship with websource recently? How long it taking from receiving at miami?

X2....Now ordered my mother's day gifts.Was meaning to since last week but now got around to it.Allyuh think it would reach in time?

[Kenjo]

https://www.facebook.com/10927432244635 ... 73298/?d=n
The notice on Sunday said all log in info is reset

[Musical Doc]

Anybody ship with websource recently? How long it taking from receiving at miami?

X2....Now ordered my mother's day gifts.Was meaning to since last week but now got around to it.Allyuh think it would reach in time?

Reached miami tuesday, then reached trinidad friday and cleared from customs saturday night. They delivering today. Not too bad

[agent007]

https://www.facebook.com/109274322446351/posts/7716670758373298/?d=n
The notice on Sunday said all log in info is reset

Got through, thanks!

[VexXx Dogg]

I’m unable to log into the account to pre alert a package. Anybody else having issues?

They said they changed everyone PW, so do the forgot password process to get an OTP via email

[aaron17]

So ppl telling me someone hacked aeropost....I only notice it here. And I never get a an email saying that post on fb. I only getting email of offers and when package ready.

hmmmm

[carluva]

My pw was reset on Sunday and then it was later changed. Since then I have been able to access my account.

Just checked and can login.

I have noticed that logging in takes a bit longer than usual since Sunday.

[aaron17]

I got tru by actully talking with an agent to reset it

[agent007]

Thanks vexxx. The CEO just sent a msg out. Fortunately I was not affected.

[VexXx Dogg]

I have just written them to request compensation of $100 for the card replacement. I said this compensation does not factor in the inconvenience of being without a card until a new one is re-issued, nor does it account for the reduced spending power while the investigation is ongoing.

I have time on my hands and badmind in meh skull, and I will keep you all posted as to what they say.

Generic reply, but I'll take it.
I'll wait to see if FCB reverses the 100 card replacement charge

Dear Customer,

Thank you for contacting our Payments Team.

We are working directly with issuing banks in order to make the process as easy as possible and reduce or eliminate the administrative costs associated with card replacement. If you have a particular case with your bank, please email us at payments@aeropost.com where a designated team will review your case and will respond to you as soon as possible.

We have made available a Frequently Asked Questions page where we have addressed the main concerns related to this incident.

Thank you for your patience and loyalty to aeropost.com.

The Aeropost Team.-

[j.o.e]

FCB cancelled the cards of affected customers this morning. They claim no fees will be paid by customers. Cards will be received by mail in 7-10 days

[Zalos]

I havent heard anything from republic yet, go call them tomorrow.

[Chimera]

Thats a firetruck up scene if you traveling in the next 7 to 10 days and need your card to use abroad as its impossible to get usd cash

[VexXx Dogg]

FCB cancelled the cards of affected customers this morning. They claim no fees will be paid by customers. Cards will be received by mail in 7-10 days

You have an email to share here? Wanna forward it to the person doing my claim so they can note it. The 100 already on my new card but they better reverse it

[j.o.e]

FCB cancelled the cards of affected customers this morning. They claim no fees will be paid by customers. Cards will be received by mail in 7-10 days

You have an email to share here? Wanna forward it to the person doing my claim so they can note it. The 100 already on my new card but they better reverse it

Sorry no email. I was using my card about midday today and it was blocked so I called and this was the info they related to me. In fact the card was released for me to do my transaction and blocked right after

[bamfo_dennis]

is d same ppl who did hack tstt or wat?

[Kenjo]

is d same ppl who did hack tstt or wat?

This was a big international hack although it shows aeropost probably didn’t have top of the line security

[j.o.e]

https://www.jamaicaobserver.com/news/da ... mpromised/

Good article from Jamaica showing scale of breach

[Strugglerzinc]

Was charged $5.75 USD by Republic to replace card.

[Zalos]

Was charged $5.75 USD by Republic to replace card.

Same. Not sure if to ask aeropost for that refund.

Also Gold cards out of stock so pressure for anyone needing that.

[ed360123]

https://www.instagram.com/p/Cc5f5K1OPdG/
CSF suddenly touting their standards. LOL