The Official Skybox Thread: Take 2

[DMan7]

And that my friends is why I don't save my credit card with my Skybox.

[SR]

There are 2 issues word is aeropost database was compromised and there is a problem with both visa and mastercard as well. Check your cards and its across all banks in trinidad so far

[Strugglerzinc]

And that my friends is why I don't save my credit card with my Skybox.

Lesson learned for sure. Was done during Covid time as they didn't allow payment online without adding a CC.

[S_2NR]

Warning for anyone with your CC saved on Aeropost. I got a $263 USD unauthorized charge on my Republic CC. Now i have to fight with Republic to get that back.

Your credit card may have been compromised


Dear Customer,



We regret to inform you that the credit card you have on file may have been compromised in a recent data breach. Although our systems safely store your credit card information encrypted, it may be possible that enforcers attempt to run transactions.



To prevent from further damage to be done, we recommend the following:



1.- Check your credit card statement for fraudulent transactions and report them to the credit card issuer.

2.- Request a credit card replacement.



As a preventive measure, we have reset your Aeropost account credentials and deleted your credit cards stored in our system.



In addition, know that Aeropost’s email communications regarding this incident will never ask you to provide personal or sensitive information.



We are truly sorry this incident occurred and sincerely regret any inconvenience it may cause you.



Thank you for your patience and loyalty to aeropost.com. If you have any further questions about this incident, send us an email to payments@aeropost.com.



The Aeropost Team

I'm a long time aero customer and pretty happy with them but this is crap.
They should have at least given you some kind of credit on your next shipment or something. Anything more than sorry.

I never put in any credit card because I prefer pay for something when I receive it in my hand.

[DMan7]

Warning for anyone with your CC saved on Aeropost. I got a $263 USD unauthorized charge on my Republic CC. Now i have to fight with Republic to get that back.

Your credit card may have been compromised


Dear Customer,



We regret to inform you that the credit card you have on file may have been compromised in a recent data breach. Although our systems safely store your credit card information encrypted, it may be possible that enforcers attempt to run transactions.



To prevent from further damage to be done, we recommend the following:



1.- Check your credit card statement for fraudulent transactions and report them to the credit card issuer.

2.- Request a credit card replacement.



As a preventive measure, we have reset your Aeropost account credentials and deleted your credit cards stored in our system.



In addition, know that Aeropost’s email communications regarding this incident will never ask you to provide personal or sensitive information.



We are truly sorry this incident occurred and sincerely regret any inconvenience it may cause you.



Thank you for your patience and loyalty to aeropost.com. If you have any further questions about this incident, send us an email to payments@aeropost.com.



The Aeropost Team

I'm a long time aero customer and pretty happy with them but this is crap.
They should have at least given you some kind of credit on your next shipment or something. Anything more than sorry.

I never put in any credit card because I prefer pay for something when I receive it in my hand.

This is the best approach. However I don't know if it will work for buying something online which requires you to pre-pay.

[Blaze d Chalice]

You can also pre-pay aeropost in cash.
In the Marabella branch you tell them and they send you to the computer and search for what you want and they give you a landed price and you pay cash. I dont know if that change since December.

It is a hit and miss because on one hand they guarantee a 'fully landed price'
But if the price turns out to be less, I don't think you getting back your change.

I was testing the page when amazon was forking up, and for a laptop costing 850US, them give me a fully landed price of nearly 1300US because they include all taxes. Now if you bought the laptop at the 850us price, the most that should cost is like 100US in transport/ other charges. 950us total.

[DMan7]

Oh yea I heard about those skyboxes that lets you buy your stuff online through them and pay for it one time. Never done it myself seems like a perfect opportunity to get shafted on price.

[bluefete]

Oh yea I heard about those skyboxes that lets you buy your stuff online through them and pay for it one time. Never done it myself seems like a perfect opportunity to get shafted on price.

Absolutely right.

The charges are ridiculous. You are better off buying it yourself online and paying the charges when it arrives - MUCH CHEAPER.

[Kenjo]

No aeropost issue isn’t a matter of purchasing through them specifically . Since early this week credit cards had been compromised and the Banks probably now figured out it’s the aeropost database was stolen. Visa will easily reimburse you and give you a new card . The main issues are loss of use of credit card and if there is a cost to the replacement card . Aeropost reset everyone’s saved credit card on the system if you check their app / website .they should have fessed up earlier rather than random early a Sunday morning hoping that no one would notice the email . They are a big a$$ company so it’s to identify who was doing their security for saved credit cards all this time

[VexXx Dogg]

Yup I got hit with this BS on Thurs. 1K USD on my card outta nowhere.

Aeropost only sent the email today, AFTER I already reported to my bank so I forwarded the email to them so it's part of their investigation documentation

[DMan7]

Also good thing I only have a $250 USD limit on my credit card.

[Kenjo]

Also good thing I only have a $250 USD limit on my credit card.

It doesn’t matter . The credit card clears it within a couple days

[dogg]

Doesn't Pricesmart own Aeropost?

Are cards on Pricesmart's systems compromised too?

Warning for anyone with your CC saved on Aeropost. I got a $263 USD unauthorized charge on my Republic CC. Now i have to fight with Republic to get that back.

Your credit card may have been compromised


Dear Customer,



We regret to inform you that the credit card you have on file may have been compromised in a recent data breach. Although our systems safely store your credit card information encrypted, it may be possible that enforcers attempt to run transactions.



To prevent from further damage to be done, we recommend the following:



1.- Check your credit card statement for fraudulent transactions and report them to the credit card issuer.

2.- Request a credit card replacement.



As a preventive measure, we have reset your Aeropost account credentials and deleted your credit cards stored in our system.



In addition, know that Aeropost’s email communications regarding this incident will never ask you to provide personal or sensitive information.



We are truly sorry this incident occurred and sincerely regret any inconvenience it may cause you.



Thank you for your patience and loyalty to aeropost.com. If you have any further questions about this incident, send us an email to payments@aeropost.com.



The Aeropost Team

[DMan7]

Also good thing I only have a $250 USD limit on my credit card.

It doesn’t matter . The credit card clears it within a couple days

I mean so I wouldn't lose as much as others in here if it ends up compromised.

[S_2NR]

Also good thing I only have a $250 USD limit on my credit card.

It doesn’t matter . The credit card clears it within a couple days

I mean so I wouldn't lose as much as others in here if it ends up compromised.

You're not losing anything. The banks will forgive whatever the amount is after their investigation.

[j.o.e]

Got the email but so far nothing suspicious in credit card. Will cancel and replace this week

[DMan7]

Also good thing I only have a $250 USD limit on my credit card.

It doesn’t matter . The credit card clears it within a couple days

I mean so I wouldn't lose as much as others in here if it ends up compromised.

You're not losing anything. The banks will forgive whatever the amount is after their investigation.

Well it's better not to go through the trouble either way.

[Kenjo]

Also good thing I only have a $250 USD limit on my credit card.

It doesn’t matter . The credit card clears it within a couple days

I mean so I wouldn't lose as much as others in here if it ends up compromised.

You're not losing anything. The banks will forgive whatever the amount is after their investigation.

Well it's better not to go through the trouble either way.

If you are with them your card data has been compromised . It’s not if it’s been let out but a matter of when the hackers will use your card.

[DMan7]

Also good thing I only have a $250 USD limit on my credit card.

It doesn’t matter . The credit card clears it within a couple days

I mean so I wouldn't lose as much as others in here if it ends up compromised.

You're not losing anything. The banks will forgive whatever the amount is after their investigation.

Well it's better not to go through the trouble either way.

If you are with them your card data has been compromised . It’s not if it’s been let out but a matter of when the hackers will use your card.

I ain't with them though, thankfully enough.

[Zalos]

Yeah I had gotten some charges on the 17th and reported it to the bank, still waiting on the replacement.
And later on I have 2 padnas get take too, 19th and yesterday.

But for something on this level, Aeropost could do better than an apology letter...

[Blaze d Chalice]

How aeropost end up with ollor cc number though?

When I join, the only option was cash.
It specifically said so.

Unless ollor was buying things from the website itself?

[Strugglerzinc]

How aeropost end up with ollor cc number though?

When I join, the only option was cash.
It specifically said so.

Unless ollor was buying things from the website itself?

During Covid lockdown when curbside pickup was the way to go, you had to register a card to pay before collecting. Continued to use that arrangement for delivery to have minimal interaction with the driver.

Now i back to COD.

[S_2NR]

This is the best approach. However I don't know if it will work for buying something online which requires you to pre-pay.

I dont mind pre-paying US companies like amazon, ebay (with paypal), apple etc because there is more accountability and better customer service there.

Local companies is always cash on delivery in case they wanna play up in dey mc. If things don't go well, then is no money. And I walk away without raising my blood pressure.

[Kenjo]

How aeropost end up with ollor cc number though?

When I join, the only option was cash.
It specifically said so.

Unless ollor was buying things from the website itself?

During Covid lockdown when curbside pickup was the way to go, you had to register a card to pay before collecting. Continued to use that arrangement for delivery to have minimal interaction with the driver.

Now i back to COD.

Aeropost always had the ability to store your credit card and they charge on arrival into the country after customs clearance . I’m pretty sure it’s more than a decade that option there . It was especially convenient if it’s just for someone at home to collect your package and they don’t have to fight up to find a card or cash to pay

[Zalos]

How aeropost end up with ollor cc number though?

When I join, the only option was cash.
It specifically said so.

Unless ollor was buying things from the website itself?

During Covid lockdown when curbside pickup was the way to go, you had to register a card to pay before collecting. Continued to use that arrangement for delivery to have minimal interaction with the driver.

Now i back to COD.

Aeropost always had the ability to store your credit card and they charge on arrival into the country after customs clearance . I’m pretty sure it’s more than a decade that option there . It was especially convenient if it’s just for someone at home to collect your package and they don’t have to fight up to find a card or cash to pay

Especially how they closed some branches so to go collect and pay yourself was more hassle.
Wonder if theyll take paypal now

[j.o.e]

Yeah I had gotten some charges on the 17th and reported it to the bank, still waiting on the replacement.
And later on I have 2 padnas get take too, 19th and yesterday.

But for something on this level, Aeropost could do better than an apology letter...

More than an apology required for real. Because the cost and inconvenience is falling on the customer. My bank said because I am initiating the cancellation fees for reapplication and delivery are mine to bear. They said Aeropost hasn’t informed them and they’re still trying to ascertain the scope and nature of breach.
I’m also traveling soon and need my credit card so it’s either I risk card not being ready in time or fraudulent transactions start to pop up while I’m abroad. The people who are getting their card replaced automatically are those who already got hit

[Zalos]

Yeah I had gotten some charges on the 17th and reported it to the bank, still waiting on the replacement.
And later on I have 2 padnas get take too, 19th and yesterday.

But for something on this level, Aeropost could do better than an apology letter...

More than an apology required for real. Because the cost and inconvenience is falling on the customer. My bank said because I am initiating the cancellation fees for reapplication and delivery are mine to bear. They said Aeropost hasn’t informed them and they’re still trying to ascertain the scope and nature of breach.
I’m also traveling soon and need my credit card so it’s either I risk card not being ready in time or fraudulent transactions start to pop up while I’m abroad. The people who are getting their card replaced automatically are those who already got hit

Yeah I havent gotten called yet for replacement, so is a week now I without...
They tell me 3-5days, so the 5th day would be today.
Plus I have to pay the replacement fee.

Last time I waited a whole month to get a card...

[shaneelal]

^I've been using Paypal for Aeropost auto-payments for over a year, no issues thus far.

[Zalos]

^I've been using Paypal for Aeropost auto-payments for over a year, no issues thus far.

Nice, I'll set that up then.

[Chimera]

https://www.jamaicaobserver.com/news/da ... mpromised/