Maybe this is why they raising prices

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https://trinidadexpress.com/business/local/tstt-to-invest-160m-in-network-upgrade/article_1571dd80-f3b9-11ee-950d-7388dbe9f28b.htmlTSTT to invest $160m in network upgradeTHE Telecommunications Services of Trinidad and Tobago (TSTT) has announced plans to invest more than $160 million in upgrading its network over the next 12 months.
Among the changes that TSTT hopes to introduce by next year is a new standard which allows customers to make voice calls on their cellphones and surf the internet simultaneously at regular speeds.
“It’s difficult to imagine navigating today’s increasingly connected world without access to fast, reliable connectivity. Each day, more and more people depend on it to work, communicate and connect with loved ones. Clear, uninterrupted mobile service and broadband Internet that is dependable and fast are the cornerstone of today’s connected world—and citizens expect it, in fact, they demand it, from their service providers,” a release from TSTT stated yesterday.
“Over the next 12 months, TSTT will seek to improve nationwide connectivity, as it prioritises enhancing customers’ experience with its brands and suite of services. The company will direct a considerable amount of its efforts and resources towards enhancing its network, with the goal of building the nation’s most advanced infrastructure with unsurpassed reliability and security. At its recent investor call for the quarter ended December 31st, 2023, the company announced it would spend more than $160 million upgrading its network,” it stated.
“Our aim? To build the top-tier network in Trinidad and Tobago, exceeding our customers’ expectations,” said TSTT’s acting chief executive officer Kent Western.
“In this ultra-connected era, we grasp the pivotal role of telecommunications in people’s lives. That’s why we’re dedicated to delivering a network that empowers individuals and businesses alike,” Western said.
According to TSTT the investment will go towards further deployment of LTE (Long-Term Evolution) at 80 additional sites and advanced wireless service (AWS) at 40 sites. This will ensure that customers always have access to the fastest data and the best call quality.
TSTT said is it also actively testing VOLTE (Voice over LTE), with the anticipation it will be ready for rollout in the coming year.
“With VoLTE, customers can expect a superior experience where the mobile device remains in the 4G/LTE network during voice calls. Essentially, they can talk and surf the Internet simultaneously at regular speeds. These advancements not only enhance network speed and coverage but also pave the way for additional innovative services and applications that enrich the user experience,” TSTT stated.
“Everything we do is geared towards giving our users the absolute best. We’re firm believers that a strong, dependable network is the bedrock of outstanding telecommunications,” Western said.
“Through ongoing investments in our infrastructure, we’re dead set on setting new standards for telecoms in Trinidad and Tobago and beyond,” he said.
TSTT also reported an increase in profitability for the nine months ended December 31, 2023.
“At the end of the third quarter of the 2024 financial year, TSTT proudly reported to its local and international investors another consecutive period of stable financial performance and sustained growth across its business. After an unprofitable period, Trinidad and Tobago’s only indigenous communications solutions provider has successfully returned to a period of profitability, thanks to the hard work and commitment of its team. With a stable outlook and cashflow, the company can now prioritise key investments that address feedback from its customers,” it stated.
“For the nine-month period ending December 31, 2023, TSTT saw a 6% year-over-year increase in revenue, reaching $1,489 million, with operating profit soaring by 29% to $435 million. Revenue from each quarter of the 2024 financial year to date, has exceeded all quarters in the previous two financial years. These results are evidence that the investments being made by the company and the strategic initiatives that have been employed are bringing returns. Based on the performance of the last three quarters, TSTT is well on its way to exceeding the prior year annual revenue,” it stated.
“We’re all about growth and stability, and our financial performance reflects that—solid as ever,” Western said.
“Moving forward, our sights are set on beefing up network reliability, bolstering brand trust, and fortifying TSTT’s cybersecurity stance,” he said.
TSTT said it is well-positioned to sustain profitability while serving the growing needs of its customers and building a superior network to support it.