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Altec55 wrote:I took it into the company and went straight to the manager telling him about the problem and that I been reporting this over and over every service and nothing being done about it.
He told me to make an appointment and have someone test drive it with you.
Appointment made. Took it in, checked in, waited for test driver guy. He said he's coming but has to test drive another vehicle first. I said ok. I stood around for about 45 mins, watching him walk up and down after he move whatever car, talking to other mechanics etc. Someone finally come out of the office and ask me if I getting through. I say no and explain the whole scenario. He took the car and hook it up to their diagnostics machine.
Result: he said the diagnostics not reporting anything wrong, but he reset the tranny computer. We test it and was working fine. Been about 3 weeks now and still good to go. So apparently resetting the computer via the machine worked! Yay!
Southern Sales service level still as poor as ever though. oh well.
Altec55 wrote:I took it into the company and went straight to the manager telling him about the problem and that I been reporting this over and over every service and nothing being done about it.
He told me to make an appointment and have someone test drive it with you.
Appointment made. Took it in, checked in, waited for test driver guy. He said he's coming but has to test drive another vehicle first. I said ok. I stood around for about 45 mins, watching him walk up and down after he move whatever car, talking to other mechanics etc. Someone finally come out of the office and ask me if I getting through. I say no and explain the whole scenario. He took the car and hook it up to their diagnostics machine.
Result: he said the diagnostics not reporting anything wrong, but he reset the tranny computer. We test it and was working fine. Been about 3 weeks now and still good to go. So apparently resetting the computer via the machine worked! Yay!
Southern Sales service level still as poor as ever though. oh well.
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