Postby GDI » December 17th, 2015, 10:46 am
Buyers please note that the 2016 Hilux comes in three options for the suspension:
Standard
Comfort and
Heavy Duty.
Toyota Trinidad is only bringing in the heavy duty which is very uncomfortable. The test drive I took before buying mine was on relatively smooth roads so did not realize how bad it was.
I have been driving a Navara for the last 5 years. The Hilux suspension is like an old Bedford truck. People who are not accustomed to driving a pickup may feel what they are experiencing is normal. I complained to Toyota and asked about changing out parts to the comfort suspension but no feedback after more than 2 weeks.
Took salesman and tech from Toyota on a ride and my 6 years old Navara and both realized the suspension was better.
The worst part is Toyota is not informing customers about the differences and what they are buying.
Service Department is saying deal with Sales and Sales saying to deal with Service Department.
Buyer beware.