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ST Auto wrote:Anyone get the hotspot on the tv boxes to work? I turn mine on an I connect to it however it always says connected without internet
Mmoney607 wrote:Another appeal to the top level management of Digicel or anyone who can get in contact with them.
Digicel cut my internet after they charge me for something that I already paid for, after they agreed to remove it from my bill
Mmoney607 wrote:Another appeal to the top level management of Digicel or anyone who can get in contact with them.
Digicel cut my internet after they charge me for something that I already paid for, after they agreed to remove it from my bill
wagonrunner wrote:Mmoney607 wrote:Another appeal to the top level management of Digicel or anyone who can get in contact with them.
Digicel cut my internet after they charge me for something that I already paid for, after they agreed to remove it from my bill
if you have proper records / emails, start with https://tatt.org.tt/Contact.aspx
stev wrote:Mmoney607 wrote:Another appeal to the top level management of Digicel or anyone who can get in contact with them.
Digicel cut my internet after they charge me for something that I already paid for, after they agreed to remove it from my bill
Did you pay via their online bill payment?
they were experiencing problems with the service last month....i paid internet and 2 postpaid accounts and all went to one bill
it was resolved via their chat after a few days because it was 'escalated' to their finance dept.
airuma wrote:I'm actually thinking of going back to my previous provider, I've been having issues with internet speed which I attributed to the kids and their zoom classes but the internet speed has improved as the school term is closed even though my kids still do a fair share of streaming simultaneously. This makes me think that the service may be shared too thin in my area.
I also recently had an issue where I payed a bill after being disconnected for about 1 month, I did not know the exact amount so I payed what I though was a little more than required and called a couple days later. Apparently they did not reconnect the service because the other month's bill was generated around the same time. This means that I was being charged even though they were not providing the service. We did question it but still had to pay the outstanding and were eventually refunded. I am not sure if that practice of continued billing even though service was suspended is legal though.
Duane 3NE 2NR wrote:
kerwinishere wrote:Anyone was successful setting up ddns on the digicel AP?
kerwinishere wrote:Anyone was successful setting up ddns on the digicel AP?
Noted, can't even change the WAN name to IPv4.... Went through customer service and like the "engineer" that contacted me was even more lost than the CSR. Couldn't give me a flat answer when I asked if this was something that Digicel simply does not allow and defected to the suggestion "jus buy yuh own router"wagonrunner wrote:kerwinishere wrote:Anyone was successful setting up ddns on the digicel AP?
It doesnt save.
I have routers behind, and the DNS is set there.
redmanjp wrote:hey anyone using the built in wifi hotspot on the tv box? cant get it to work even though it shows up on my phone- when i connect to it it says connected without internet. it used to work a few months ago.
Yes, it was a DNS issue. Fixed it by changing the DNS server on my devices. I'm in Sando.Nightshield wrote:Goodnight,
Anyone having issues with their internet today?
This morning I noticed, I couldn't browse, nothing loading, but messages being received and sent via WhatsApp.
Activated a VPN, and everything works. Switched it off and it's not working again. I'm wondering if it's a DNS server issue on their end? Around 8am it reverted to normal. About 30 minutes ago, I'm noticing slow speeds.
Located in Freeport zone.
2WNBoost wrote:Digicel Fibre in Chaguanas seems to be down.. Pixelated video, no streaming services, 2Mb download speed with Ethernet connection.
Anyone else having issues?
st7 wrote:2WNBoost wrote:Digicel Fibre in Chaguanas seems to be down.. Pixelated video, no streaming services, 2Mb download speed with Ethernet connection.
Anyone else having issues?
nope. chaguanas as well.
87 on mw2019/warzone and varies from mid 60s to high 80s on Apexnick639v2 wrote:Any gamers in here on the 100/100 package? What's your ping look like on warzone and cod?
And reliability Freeport/Waterloo area?
Considering the switch over from flow
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