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That never happens with mine, programmed the blue button for the TV power so only the TV comes off.redmanjp wrote:Kronik wrote:I was now going to tell you about this, saves having to run more wire and it works properly, I tried it out, less latency tooredmanjp wrote:I realized the tv box can also act as a wifi hotspot so I'll try using that to see if that's better.
Yes so I'm getting between 30-40 mb from the hotspot, not quite the 100mb I get with a wired connection but better than the 8-15 mb i was getting with my extender. The latency of the hotspot is 3-5 ms to the Digicel router.
The only thing is the hotspot turns off when the box is off so if the tv and box are off (the box's remote is programmed to turn off both) we would still need my extender to fall back on for wifi on phones while in the tv room as well as 1 or 2 smart switches. The Digicel router signal is stronger than my router so perhaps that would be enough elsewhere.
Kronik wrote:That never happens with mine, programmed the blue button for the TV power so only the TV comes off.redmanjp wrote:Kronik wrote:I was now going to tell you about this, saves having to run more wire and it works properly, I tried it out, less latency tooredmanjp wrote:I realized the tv box can also act as a wifi hotspot so I'll try using that to see if that's better.
Yes so I'm getting between 30-40 mb from the hotspot, not quite the 100mb I get with a wired connection but better than the 8-15 mb i was getting with my extender. The latency of the hotspot is 3-5 ms to the Digicel router.
The only thing is the hotspot turns off when the box is off so if the tv and box are off (the box's remote is programmed to turn off both) we would still need my extender to fall back on for wifi on phones while in the tv room as well as 1 or 2 smart switches. The Digicel router signal is stronger than my router so perhaps that would be enough elsewhere.
And for you to actually get 100mbps over WiFi is very difficult, maybe over a 5Ghz network and very close proximity to the router, or if you have two compatible devices using MIMO
dtopshottas wrote:I have been searching this port forwarding issue with the router and I just can't get it. I really think Digicel doesn't allow it on the router even though your settings are inputed. Someone with more I.T. knowledge can help me. If I use a VPN it works if the VPN is off it doesn't but no issues with Flow or TSTT
wagonrunner wrote:dtopshottas wrote:I have been searching this port forwarding issue with the router and I just can't get it. I really think Digicel doesn't allow it on the router even though your settings are inputed. Someone with more I.T. knowledge can help me. If I use a VPN it works if the VPN is off it doesn't but no issues with Flow or TSTT
Digicel CSR - Digicel allows VPN connections.
From what I have seen so far, apparently only outgoing. Why is why im so curious if anyone has a working incoming VPN connection.
It's a Huawei Router.
The firmware on it via Digicel 's request is the issue
The exact same router with either Huawei's "stock" firmware, or firmware to other ISPS does not have these issues.
2ndchance wrote:Looking to change ISP. Any opinions on the following would be appreciated:
- How often does Digicel's (residential) internet service go down unexpectedly?
- When it does go down, how long is the down time typically, minutes or hours?
- What's their customer support like, helpful or frustrating?
DMan7 wrote:2ndchance wrote:Looking to change ISP. Any opinions on the following would be appreciated:
- How often does Digicel's (residential) internet service go down unexpectedly?
- When it does go down, how long is the down time typically, minutes or hours?
- What's their customer support like, helpful or frustrating?
For someone with that name you sure ain't giving your current ISP one if you want a change.
st7 wrote:from chaguanas. had digicel for about 5 yrs i think..and i cant recall when it ever went down.
Mmoney607 wrote:Customer service poor and constantly declining. I think they send home some people recently now it seems impossible to get to talk to a csr.
Technological capabilities seem to be on the decline too as the old version of the multiscreen app used to allow pause, rewind and playback. After they finally get the new version to work after months, none of that.
2ndchance wrote:st7 wrote:from chaguanas. had digicel for about 5 yrs i think..and i cant recall when it ever went down.
Wow! An ISP whose internet service does not go down? Didn't think that existed.
st7 wrote:2ndchance wrote:st7 wrote:from chaguanas. had digicel for about 5 yrs i think..and i cant recall when it ever went down.
Wow! An ISP whose internet service does not go down? Didn't think that existed.
it prolly has, but either it happened when i wasnt home, or it happened a few times and it didnt really register to me cause... a few in 5 yrs is like few grain of sand
2ndchance wrote:Looking to change ISP. Any opinions on the following would be appreciated:
- How often does Digicel's (residential) internet service go down unexpectedly?
- When it does go down, how long is the down time typically, minutes or hours?
- What's their customer support like, helpful or frustrating?
redmanjp wrote:2ndchance wrote:Looking to change ISP. Any opinions on the following would be appreciated:
- How often does Digicel's (residential) internet service go down unexpectedly?
- When it does go down, how long is the down time typically, minutes or hours?
- What's their customer support like, helpful or frustrating?
hasn't gone down since i took it late december a few days b4 xmas.
have only had to call my sales rep when they overcharge me in the beginning but never had to call customer service.
i suppose it would have only gone down when there was the under sea cable that had a problem a couple months ago or something like that which affected all ISPs.
stev wrote:wagonrunner wrote:Digicel CSR - Digicel allows VPN connections.
"good day, I would like to xxxxx can you please open a ticket with one of your engineers? thank you"
don't bash the CSRs...they just doing what they are paid to do.
stev wrote:my issue was related to a minecraft and plex server
wagonrunner wrote:stev wrote:wagonrunner wrote:Digicel CSR - Digicel allows VPN connections.
"good day, I would like to xxxxx can you please open a ticket with one of your engineers? thank you"
don't bash the CSRs...they just doing what they are paid to do.
you may be surprised that Digicel's engineers and managers are CSR's.
they have witnessed the issue posed, and are working on it.
there are no issues i have seen with forwarding ports over 1023.
Could you say which ports and protocols you required an engineer ticket to get opened?stev wrote:my issue was related to a minecraft and plex server
https://portforward.com/minecraft/ and https://support.plex.tv/articles/200289506-remote-access/
the port forwards for both are well above 1023, what was the issue?
redmanjp wrote:2ndchance wrote:Looking to change ISP. Any opinions on the following would be appreciated:
- How often does Digicel's (residential) internet service go down unexpectedly?
- When it does go down, how long is the down time typically, minutes or hours?
- What's their customer support like, helpful or frustrating?
hasn't gone down since i took it late december a few days b4 xmas.
i suppose it would have only gone down when there was the under sea cable had a problem a couple months ago or something like that which affected all ISPs.
wagonrunner wrote:stev, or anyone else actually,
can you do a PCP forward for TCP 1023 to any internal IP (tv box is fine) , no pcp port proposal
and say if it shows as successful or unsuccessful.
Do not post images with your IP.
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