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ShadowtheUnknown wrote:Question: Anyone getting the new speed yet?
Also, is it normal you hadda pay(300) to get the new(er) router from Digicel? For a router you don't own?
daxt0r wrote:ShadowtheUnknown wrote:Question: Anyone getting the new speed yet?
Also, is it normal you hadda pay(300) to get the new(er) router from Digicel? For a router you don't own?
Yes to new speed.
And no you don't pay for the routers, i have had 3 routers replaced without cost thus far over the years. The only time i would pay is to change service location, and that includes new router anyway.
Ok so contacted them on twitter and to no surprise they still in the process of upgrading the speeds.slymester wrote:June 1st and waiting on the speed increase. Barataria area.
Anyone ain't get their increase yet?
slymester wrote:Ok so contacted them on twitter and to no surprise they still in the process of upgrading the speeds.slymester wrote:June 1st and waiting on the speed increase. Barataria area.
Anyone ain't get their increase yet?
Can't even provide a time frame.
So you all quick to implement the new prices but can't do the same with the speeds.
slymester wrote:Slight update to my issue.
Speed still showing up as the old speed, so reached out again to them and they advised that the technical team would be contacting me within 2-3 days.
So we'll see what the issue is.
redmanjp wrote:i was getting 180mb for months now (started off with 100 then got an increase)
ShadowtheUnknown wrote:redmanjp wrote:i was getting 180mb for months now (started off with 100 then got an increase)
You was getting this before the 200 speed change? Yuh gt
redmanjp wrote:ShadowtheUnknown wrote:redmanjp wrote:i was getting 180mb for months now (started off with 100 then got an increase)
You was getting this before the 200 speed change? Yuh gt
at first i got it when they gave a temporary increase after a major outage some months ago- then it went back to the 100 for a few weeks then once again i was getting 180.
the only thing is my digicel router 5ghz not working unless i hold my phone a few inches away from it- but i have my own wifi6 router downstairs from the digi router and get at least 80-100mb on my phone which is good enough- my laptop upstairs has a wired connection so i get the full 180.
ShadowtheUnknown wrote:Lol that’s the same thing the one on Twitter told me but they took hours to respond. The one I talked too on WhatsApp was way better and I asked her specifically if the speed only takes effect on the new billing cycle she said no it’s supposed to be active since June 1st. Hopefully tomorrow when the technician comes I get that sort out.
redmanjp wrote:ShadowtheUnknown wrote:redmanjp wrote:i was getting 180mb for months now (started off with 100 then got an increase)
You was getting this before the 200 speed change? Yuh gt
at first i got it when they gave a temporary increase after a major outage some months ago- then it went back to the 100 for a few weeks then once again i was getting 180.
the only thing is my digicel router 5ghz not working unless i hold my phone a few inches away from it- but i have my own wifi6 router downstairs from the digi router and get at least 80-100mb on my phone which is good enough- my laptop upstairs has a wired connection so i get the full 180.
redmanjp wrote:i was getting 180mb for months now (started off with 100 then got an increase)
Swisha wrote:Got the speed increase as well
redmanjp wrote:i was getting 180mb for months now (started off with 100 then got an increase)
redmanjp wrote:by the way - did Digicel change router passwords? I can't login to my router but dont remember changing it.
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