Flow Internet Thread

Dizzy28 · Postby **Dizzy28** » May 4th, 2023, 2:21 pm

ragzinc wrote:my bill increased the advertised 3.5% - from $300 - $310.50

Yea it's 3.5%.

The bill generated today and from it I can see they increased the cable package and internet package each at 3.5% but left the costs of the extra cable boxes the same. This is why I got the 2.8% previously.

teems1 · Postby **teems1** » May 4th, 2023, 2:44 pm

ragzinc wrote:my bill increased the advertised 3.5% - from $300 - $310.50

Mine also. 260 to 269.1

computercentral · Postby **computercentral** » May 5th, 2023, 7:43 pm

Service down in Mc bean area

Cantmis · Postby **Cantmis** » May 5th, 2023, 7:47 pm

234 to 241

INDAVID WORKSHOP · Postby **INDAVID WORKSHOP** » May 5th, 2023, 10:21 pm

Changed out to the new HubTV and 200 MB working good thus far

jamesblunt1 · Postby **jamesblunt1** » May 16th, 2023, 11:13 pm

The new Choice 300 bundle doesn’t have access to the free Flow WiFi?

jsm1985 · Postby **jsm1985** » May 19th, 2023, 10:15 am

Flow has gone on a campaign about significant back end improvements to turn around service. Anyone seen improvements and/or know what has been overhauled?

dogg · Postby **dogg** » May 31st, 2023, 2:01 pm

Anyone else having problems logging in to Flow to access and pay bills?

maj. tom · Postby **maj. tom** » May 31st, 2023, 2:04 pm

Use this

https://fastpayflow.com/pay-bill?utm_source=discover&country=TT

gastly369 · Postby **gastly369** » May 31st, 2023, 3:06 pm

jsm1985 wrote:Flow has gone on a campaign about significant back end improvements to turn around service. Anyone seen improvements and/or know what has been overhauled?

Always had good speeds... Ping usually around 80 90 in cod servers

Now i see its more 50-60 on a regular ...idk

Dizzy28 · Postby **Dizzy28** » May 31st, 2023, 3:12 pm

dogg wrote:Anyone else having problems logging in to Flow to access and pay bills?

I use the android app to pay. My access to the online payment platform stopped in Feb last year. Since then I was using my FCB online banking to pay.

However recently I realized I can pay with CC on the phone app. I typically don't overdo it on downloading apps so I never had the Flow App till I needed access to a copy of a bill for banking purposes recently.

fred1266 · Postby **fred1266** » June 1st, 2023, 7:23 pm

maj. tom wrote:Use this

https://fastpayflow.com/pay-bill?utm_source=discover&country=TT

yea thanks

don't even know my account number though

nick639v2 · Postby **nick639v2** » June 3rd, 2023, 3:02 pm

gastly369 wrote:
jsm1985 wrote:Flow has gone on a campaign about significant back end improvements to turn around service. Anyone seen improvements and/or know what has been overhauled?
Always had good speeds... Ping usually around 80 90 in cod servers

Now i see its more 50-60 on a regular ...idk

Same here

2ndchance · Postby **2ndchance** » June 8th, 2023, 2:45 pm

Anyone's flow internet service down in St. Augustine or nearby?

ShawnB41 · Postby **ShawnB41** » June 8th, 2023, 4:21 pm

22.50 late fee

fred1266 · Postby **fred1266** » June 8th, 2023, 9:21 pm

wow dey start back charging late fee

jsm1985 · Postby **jsm1985** » June 13th, 2023, 1:20 am

New bundles and internet plans up on their website

fred1266 · Postby **fred1266** » June 13th, 2023, 6:20 pm

jsm1985 wrote:New bundles and internet plans up on their website

what hub tv about again, it a another cable box

INDAVID WORKSHOP · Postby **INDAVID WORKSHOP** » June 14th, 2023, 8:26 am

fred1266 wrote:
jsm1985 wrote:New bundles and internet plans up on their website

what hub tv about again, it a another cable box

Bro it is an Android box - also able to install your apps .

brickman · Postby **brickman** » June 14th, 2023, 10:56 am

New upload & download speed ain't bad,just waiting for it to roll out.

maj. tom · Postby **maj. tom** » June 14th, 2023, 11:19 am

Flow is advertising "Wall to Wall Connectivity" does that mean they are using mesh nodes now? That means the Arris modem/router has to upgrade again to a mesh model like the Surfboard Max?

I just bought an eero mesh!

jsm1985 · Postby **jsm1985** » June 14th, 2023, 3:03 pm

maj. tom wrote:Flow is advertising "Wall to Wall Connectivity" does that mean they are using mesh nodes now? That means the Arris modem/router has to upgrade again to a mesh model like the Surfboard Max?

I just bought an eero mesh!

I think they're referring to their "wifi extenders" which they've had since last year https://discoverflow.co/trinidad/smart-wifi-service

I have a Netgear Orbi Wifi 6 mesh system and I get 500mbs in every room. I don't think extenders perform as well as a true mesh.

joshuarshah · Postby **joshuarshah** » June 15th, 2023, 1:32 am

jsm1985 wrote:
maj. tom wrote:Flow is advertising "Wall to Wall Connectivity" does that mean they are using mesh nodes now? That means the Arris modem/router has to upgrade again to a mesh model like the Surfboard Max?

I just bought an eero mesh!

I think they're referring to their "wifi extenders" which they've had since last year https://discoverflow.co/trinidad/smart-wifi-service

I have a Netgear Orbi Wifi 6 mesh system and I get 500mbs in every room. I don't think extenders perform as well as a true mesh.

I think those extenders that FLOW has work like mesh systems as they communicate with the main router just like mesh routers do. You also need the FLOW WiFi app to integrate it into the network.

maj. tom · Postby **maj. tom** » June 15th, 2023, 7:19 am

What brand and model are the Flow extenders? And $30/month rental fee for one?! After 1 year a customer can afford their own.

Extenders drop and reconnect devices within a radius, half duplex and usually also have differently named SSIDs; Mesh is one seamless network, all one SSID for all bandwidths, different networking protocols for WiFi steering, that doesn't drop and reconnect like an extender. Mesh is superior. Extender is not mesh.
https://www.pcmag.com/how-to/wi-fi-rang ... difference

lchan485 · Postby **lchan485** » June 15th, 2023, 8:29 pm

Anyone upgraded to hub tv had issues with the TG2482 coming back online after a reset . i did the upgrade today. Everything went well . except the internet speed was the same. My mistake was to reset the modem . after that it won't connect to the internet. Flow tech was at a loss as to what happened. He called IT , they sad they are working on it 5 hours now. Hopefully it would be back online by tomorrow... It would reach the online light and reboot. Like its not provisioned.

maj. tom · Postby **maj. tom** » June 15th, 2023, 8:34 pm

They should just give you a new modem and activate it, and let them clueless phone donkey figure it out on their own time.

lchan485 · Postby **lchan485** » June 15th, 2023, 8:41 pm

maj. tom wrote:They should just give you a new modem and activate it, and let them clueless phone donkey figure it out on their own time.

Haha.. Well i hope they could fix it from the backend.. Because its a long weekend

But the new Android stb is nice an responsive. Didn't need to program the remote to operate my tv works via the HDMI

paid_influencer · Postby **paid_influencer** » June 15th, 2023, 9:01 pm

lchan485 wrote:
maj. tom wrote:They should just give you a new modem and activate it, and let them clueless phone donkey figure it out on their own time.
Haha.. Well i hope they could fix it from the backend.. Because its a long weekend
But the new Android stb is nice an responsive. Didn't need to program the remote to operate my tv works via the HDMI

hello thank you for posting.

how does ZeeTV look on hub box.

does it get pixelated during dance scenes/fast motion (low-bitrate)? is it better than the regular cable box?

what about Star Plus (indian soap channel). is it in HD

thanks in advance brethren

lchan485 · Postby **lchan485** » June 15th, 2023, 9:09 pm

paid_influencer wrote:
lchan485 wrote:
maj. tom wrote:They should just give you a new modem and activate it, and let them clueless phone donkey figure it out on their own time.
Haha.. Well i hope they could fix it from the backend.. Because its a long weekend
But the new Android stb is nice an responsive. Didn't need to program the remote to operate my tv works via the HDMI

hello thank you for posting.

how does ZeeTV look on hub box.

does it get pixelated during dance scenes/fast motion (low-bitrate)? is it better than the regular cable box?

what about Star Plus (indian soap channel). is it in HD

thanks in advance brethren

I'll have to check that when they fix the internet issues as the new box works via the wi fi . so no internet means no tv. Its digicel and Amplia now IPTV.

ragzinc · Postby **ragzinc** » June 16th, 2023, 1:18 am

lchan485 wrote:Anyone upgraded to hub tv had issues with the TG2482 coming back online after a reset . i did the upgrade today. Everything went well . except the internet speed was the same. My mistake was to reset the modem . after that it won't connect to the internet. Flow tech was at a loss as to what happened. He called IT , they sad they are working on it 5 hours now. Hopefully it would be back online by tomorrow... It would reach the online light and reboot. Like its not provisioned.

I did the same forking thing - upgraded to the linkup package around 7pm this evening and having the same mc issue
The modem is being rejected from the system for an "unknown" reason
One CSR said this is the 3rd call they're getting about that and he "collecting data" - the other 2 were clueless dunces, wondering why they can't get into the modem....even after reading to them what the modem log was saying