Ads messing up browsers

Dohplaydat · Postby **Dohplaydat** » March 28th, 2021, 1:26 pm

I hate these ads it's unusable in mobile, keeps scrolling up to the top ruining the experience.

Gem_in_i · Postby **Gem_in_i** » March 28th, 2021, 1:34 pm

Is this causing my page to scroll up? Real annoying.

matr1x · Postby **matr1x** » March 28th, 2021, 1:52 pm

I hate it. Whoever came up with it, I hope they get cancer

Postby **Duane 3NE 2NR** » March 28th, 2021, 2:01 pm

Ok I've paused the ads for now and sent your feedback to the agency again - seems they fixed it on the last campaign but since this is a new ad it's doing the jump back to the top again.
You can also use the mobile app in the meantime until they get it sorted
https://www.trinituner.com/mobile

Postby **Duane 3NE 2NR** » March 29th, 2021, 9:06 am

The agency has sorted out the issue with mobile jumping back up to the top

phreakazoid · Postby **phreakazoid** » March 29th, 2021, 9:17 am

It's forcing us to click the ads by mistake with the jumps... Not cool!

Postby **Duane 3NE 2NR** » March 29th, 2021, 9:29 am

phreakazoid wrote:It's forcing us to click the ads by mistake with the jumps... Not cool!

You're experiencing this on mobile or desktop?

phreakazoid · Postby **phreakazoid** » March 29th, 2021, 9:39 am

Duane 3NE 2NR wrote:
phreakazoid wrote:It's forcing us to click the ads by mistake with the jumps... Not cool!

You're experiencing this on mobile or desktop?

Mobile

elec2020 · Postby **elec2020** » March 29th, 2021, 9:44 am

phreakazoid wrote:It's forcing us to click the ads by mistake with the jumps... Not cool!

VexXx Dogg · Postby **VexXx Dogg** » March 29th, 2021, 10:15 am

Tuner, when you accidentally click outside the white

Postby **Duane 3NE 2NR** » March 29th, 2021, 10:39 am

phreakazoid wrote:
Duane 3NE 2NR wrote:
phreakazoid wrote:It's forcing us to click the ads by mistake with the jumps... Not cool!

You're experiencing this on mobile or desktop?

Mobile

the jump on mobile was fixed - you can try clearing your cache

Gem_in_i · Postby **Gem_in_i** » March 29th, 2021, 9:57 pm

It jumping more now

rollingstock · Postby **rollingstock** » March 29th, 2021, 9:58 pm

It working normal for me on mobile

PapaC · Postby **PapaC** » March 30th, 2021, 11:56 am

Ad keep jumping to the tip of the page still. Swipe a little to the left by mistake and book it on the whole screen.
On iOS mobile.

matr1x · Postby **matr1x** » March 30th, 2021, 12:45 pm

It'd worse now

Blaze d Chalice · Postby **Blaze d Chalice** » March 30th, 2021, 1:25 pm

Is not just tuner and mobile.

I click that newsday link someone post and it blocking parts of the page.

Strugglerzinc · Postby **Strugglerzinc** » April 6th, 2021, 10:11 am

It's back with the same General Insurance ad.

Gem_in_i · Postby **Gem_in_i** » April 6th, 2021, 4:59 pm

It worked good during the weekend and now it is back to the scrolling to top.

pugboy · Postby **pugboy** » April 10th, 2021, 6:35 pm

yep
a real nuisance
randomly it will just jump to top of screen

Strugglerzinc · Postby **Strugglerzinc** » April 10th, 2021, 9:33 pm

Completely unusable on android. No I will not use the app.

BUG · Postby **BUG** » April 10th, 2021, 10:40 pm

This is horrible on android, please fix it. The site is unusable with the way it auto scrolls to the top

BUG · Postby **BUG** » April 10th, 2021, 10:45 pm

The problem is the ad is too sensitive to a scrolling thumb, absolutely ridiculous design

Postby **Duane 3NE 2NR** » April 11th, 2021, 1:51 am

BUG wrote:This is horrible on android, please fix it. The site is unusable with the way it auto scrolls to the top

Can you send us a screen recording of what it’s doing on your device? Seems the effect is different on different screen sizes and devices.
You can post a YouTube link to your video or send it via WhatsApp to 68-TUNER.

If the agency can see exactly what’s happening they have a better chance of fixing it.

Strugglerzinc · Postby **Strugglerzinc** » April 11th, 2021, 11:00 am

Stopped this morning so far. The insurance ad still there but no jumping. Probably some piece of script deliberately inserted to cause the "feature" and hope nobody notices.

Postby **Duane 3NE 2NR** » April 11th, 2021, 11:07 am

Strugglerzinc wrote:Stopped this morning so far. The insurance ad still there but no jumping. Probably some piece of script deliberately inserted to cause the "feature" and hope nobody notices.

Nah there’s no script like that.
I’ve been sending the agency this thread to show them issues users are having so they can fix it.

Strugglerzinc · Postby **Strugglerzinc** » April 11th, 2021, 11:35 am

Duane 3NE 2NR wrote:
Strugglerzinc wrote:Stopped this morning so far. The insurance ad still there but no jumping. Probably some piece of script deliberately inserted to cause the "feature" and hope nobody notices.

Nah there’s no script like that.
I’ve been sending the agency this thread to show them issues users are having so they can fix it.

Well whatever the fix, thank you.