Flow Internet Thread

[joshuarshah]

It's not real Fiber To The House like Digicel and Amplia. It's the same copper coaxial cable as always while their some of their transmission network would be a fiber optic network. By their marketing "fiber network" means from their server rooms to local network nodes. The "last mile" from the node to your house is coaxial cable. Hybrid.

DOCSIS 3.1 is a new protocol (2013) that coaxial copper cable modems can use up to 10Gbit/s Down 1Gbit/s Up. It saves power too. As you know the traditional bandwidth of coaxial copper cables are much more limited than fiber, so this uses new frequencies and multiplexing and channel widths, etc. to make better use of the potential transmission rate of a coaxial cable.

Currently everyone will be using DOCSIS 3.0.
If you log into 192.168.100.1 under Hardware/Firmware tab you will see this:
Hardware Information
System: ARRIS DOCSIS 3.0 / PC 1.5 Touchstone Residential Gateway
HW_REV: 5
VENDOR: ARRIS Group, Inc.
BOOTR: 2.2.0.45
SW_REV: 9.1.103DV8BA1

Curious to see what the new router would look like since the current ones are DOCSIS 3.0.

[maj. tom]

Seeing that Flow seems to have an Arris contract to supply their equipment, it could be the G36
https://www.surfboard.com/products/wi-fi-cable-modems/g36/ programmed for the Flow network.

They would use one with an 802.11ax WiFi 6 router because they need that to attempt to transmit the real-world Gbps speed.

But there's also an 802.11ac WiFi 5 one https://www.surfboard.com/products/wi-fi-cable-modems/SBG8300/
which will be shitty if you have actual 1 Gbps speed.

[maj. tom]

Seems Flow has some new packages for Tobago customers.

Tobago now getting full symmetrical fiber speeds yes, good prices too.
https://discoverflow.co/tobago/bundles-overview

[paid_influencer]

that great... meanwhile in sando



that upload making everything chitty and plenty things not working

when you call in, it have a pre-recorded message saying their technicians know it having internet issues and there is no need to talk to anybody. lol

[paid_influencer]

when I say "making everything chitty " I include my posts

[jsm1985]

anyone on the 500Mbps/50Mbps plan noticed that they gave a bump up to 600 Mbps down over the weekend? I did a modem reboot and noticed the increase.

[lchan485]

anyone on the 500Mbps/50Mbps plan noticed that they gave a bump up to 600 Mbps down over the weekend? I did a modem reboot and noticed the increase.

I have the 250Mbps and getting 300Mbps with the normal 50Mbps up.

The 1Gb package is only $645 now

[maj. tom]

Yeah the 200/50 plan went up to 250 randomly last week. I get a 300 one speed test.

[gastly369]

Yeah the 200/50 plan went up to 250 randomly last week. I get a 300 one speed test.

Did same lasted about 3 weeks and now im back to 200 / 25 for some weird reason with some horrible fluctuations


Will be jumping ship as amplia is now available and their price and fiber to home option seems better atm

[Ted_v2]

Just now they might reach by me. Switching too

[gastly369]

Just now they might reach by me. Switching too

Yeh they close by... already functioning thru the old road

[cornfused]

There are Technicians and technician. Upgraded to a 300 mbps package a while back. With that cable boxes were removed for android boxes. Less that 48 hours after installation from that tech . I realized the signal was not being broadcasted to many areas in the home., including these android boxes.

So I had a wifi extender on hand and that did the job. That said occasionally times the was dropping. Worked with it until recently I got very bad , modem resetting itself, signal dropping intermittently. Calling is WOFT so Whatsapp it was , yada yada " reset the modem" " the modem is online on my end" me " offline , offline" Until I said send a technician . This man knew what he was doing , went into the box and took out a "low pass filter". Now getting 300 mpds and stable.

[lchan485]

Hi, anyone having an issue with internet in PoS tonight?. Its been down since 6pm

[brickman]

Been fine here.

[lchan485]

Been fine here.

It could be just Hub tv customers. Its still down for me

[redmanjp]

Yeah the 200/50 plan went up to 250 randomly last week. I get a 300 one speed test.

flow & digi in a speed war now

[Dizzy28]

Had to bite the bullet and take an upgraded package with FLOW. My wife works from home 60% of the time and within the past few weeks she couldn't use softphone at home due to port issues. At her parent's she could with the only difference being they have Digicel. Flow ended up advising my old package was the problem. TBF I was running a pretty old cable and internet package.

Will get the Hub Box later today to replace the old cable box. FLOW already upgraded the internet and the soft phone is back up for my wife. Jokes on them though. I am moving from 3 cable boxes to one so I am actually now going to pay them less per month than before despite the upgrade.

[ed360123]

Can any one in here access Imgur.com and load an image? I'm having issues loading the website on Flow, but it works fine on data.

[maj. tom]

Change your DNS.

[ed360123]

Change your DNS.

Already tried

[ruskie]

Flow down in Diego martin, they say in the last 3 hours...mind you, no internet by me since yesterday afternoon.

[wagonrunner]

took out a "low pass filter"

last time i came across those was in DSL days.

[nick639v2]

Well something fishy is going on… I seem to be getting lower ping than Digi with Call of duty now..

Flow- 40-50
Digi - 60-70

Both hard wired, bridge mode to same router etc…

[shaneelal]

Well something fishy is going on… I seem to be getting lower ping than Digi with Call of duty now..

Flow- 40-50
Digi - 60-70

Both hard wired, bridge mode to same router etc…

Interesting, just to confirm, you were able to place the Digi ONT in bridge mode and obtain a public IP on your router using PPPoE?
The main reason I stuck with Flow was the ability to place their modem in bridge mode.

[nick639v2]

Well something fishy is going on… I seem to be getting lower ping than Digi with Call of duty now..

Flow- 40-50
Digi - 60-70

Both hard wired, bridge mode to same router etc…

Interesting, just to confirm, you were able to place the Digi ONT in bridge mode and obtain a public IP on your router using PPPoE?
The main reason I stuck with Flow was the ability to place their modem in bridge mode.

Yup the tech that came and set it up for me. Entire installation was done by a company under a contract with T&Cs that my pc needed to be hard wired etc.

[Dizzy28]

Used to have interent issues with Flow where my sevrice went down for a few minutes thjroughtout the day.
Flow say my service old I need to take a new package. Took one of the new bundles.
Tuesday service went down for 3 hours, yesterday went down for 2 hours.

My wife WFH and this is impacting her alot. Flow's call centre doesn't really seem to care to retain customers as the mention of alternative providers and they are well go nah!!

[gastly369]

About 2-3 months recently started getting issues with flow getting "drops/packet loss" so gaming etc would be horrible.. I explained to the CSR about the issue and wasn't the only one in area with the issue... These mc saying sounding like a power issue and if i using a UPS.. Final straw with them (200 down 25 up)

Anyways got amplia fiber to home and
With symmetrical service 150 up/down with unlimited phone for less than flow and way lower ping for gaming(only slightly higher ping during 7-10) which i can live with vs the sh!t flow was supplying me

The 150 upload is a life saver now when i have to upload GBs etc as i upload regularly

Returning their modem today and they called yesterday want to offer 500meg package etc at no cost for 3 months etc... They noticed that about 80% their customers in area switched to amplia in the last month so now is butter up deals

[maj. tom]

Still waiting for Amplia to get service in my area. Wanted to make the switch long time, but like they only interested in serving certain areas.

[Dizzy28]

Still waiting for Amplia to get service in my area. Wanted to make the switch long time, but like they only interested in serving certain areas.

I have the choice of Amplia and Digicel now.
My wife's work IT insists don't take Amplia stick with Flow or take Digicel hence my boosting of the Flow package. But I am disinclined to join the red network having successfully stayed away from all their services thus far.

[gastly369]

Still waiting for Amplia to get service in my area. Wanted to make the switch long time, but like they only interested in serving certain areas.

I have the choice of Amplia and Digicel now.
My wife's work IT insists don't take Amplia stick with Flow or take Digicel hence my boosting of the Flow package. But I am disinclined to join the red network having successfully stayed away from all their services thus far.

Check the overall complaint online within the 3 suppliers

Would notice digi and flow has epic bad reviews yes with amplia but the amount with the 2 others 5x

Anyway dropped back modem today had a line with ppl droppings back modems

Amplia using hauwei everything from the fiber drop line to the access terminal box and ONT modem/router with wifi 6 and easy mesh network option...