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kukulook wrote:st7 wrote:Tropical Express screw this man over oui... even charge him online purchase tax for the TV with sea--freight... was not aware sea-freight charged by weight too
https://www.facebook.com/MrSethography/ ... h384kYzeLl
on tropical express website, you would not know that their seabox service charges by volumetric weight unless you go to their calculator page so i think this guy's lawyer will have something to work with. that said, tropical was pretty clear that opt will be charged since they are really an air freight service offering sea rates. interestingly, the seabox calculator page gave a pretty close estimate to what he got charged.
next, there is the issue of customs/vat. government charges 20% customs and 12.5% vat on TV but the values provided by shoptropical don't really add up. we know the guy paid 587 usd (4000ttd) for the tv and tropical charged him 1386 ttd for freight and did not offer insurance so the CIF is 4000+ 0 + 1386 = 5386. The duty should then be CIF x 0.2 (customs duty) = 1077 ttd - tropical charged 1535. having said that, customs known to assign their own value to items so that could explain this discrepancy. shoptropical will have to provide documentation if that is the case; they have done this before for similar issues.
the final issue is the broken tv that he got. fact of the matter here is that majority of skybox don't insure damage incurred during transportation of goods and the few that do, include exceptions for large tvs (lol) or they ask you to pay some fee to crate it. Even if your TV was not damaged in transport, you could be one of the few unlucky ppl that got a DOA item. Even if you are with a skybox that transports items back for you or you find one that does, the cost to ship back a TV is astronomical and you then have to deal with customs to get some RMA paperwork done so you don't get taxed twice. too much headache, stick to local or find a skybox that handles returns/taxes for you, preferably for free.
paid_influencer wrote:Kenjo wrote:Anyone has an average price of what customs jamming us on a ps5 these days ? Got it for a decent price of $600US
my total to clear a ps5 came up like $2000.
worked out about the same as buying it locally tbh
playing little biggy workshop on the PS+ sub right now very christmassy game highly recommend
redmanjp wrote:Does Aeropost charge by volumetric or actual weight?
S_2NR wrote:Rivalry wrote:Anyone recently have to pay sales tax when using Aeropost's address. Never had to before but since last week it's coming up.
Yes. Ordered from Apple last wk and paid sales tax. Very strange.
MaxPower wrote:Team,
It’s just about 2 weeks for Christmas.
Hope everyone received their packages.
wagonrunner wrote:S_2NR wrote:Rivalry wrote:Anyone recently have to pay sales tax when using Aeropost's address. Never had to before but since last week it's coming up.
Yes. Ordered from Apple last wk and paid sales tax. Very strange.
placed two orders earlier. no sales tax to aeropost address.
Kenjo wrote:redmanjp wrote:Does Aeropost charge by volumetric or actual weight?
Aeropost has always been actual weight . It’s their customs charges are rape
Finally received the acknowledgement of receipt from them a couple minutes ago. It took 8 days..killercow wrote:Same here. Package delivered since the 7th and no update on it yet. Their email that they sent out last week stated that once they receive your item by the 15th (tomorrow) you will receive it on or before Christmas Eve. Now I'm starting to wonder if that will really be true or not.wagonrunner wrote:Websource is royally firetrucking up.
Items Delivered since Dec 6th not updated / received by them.
And the "new" website design is ugly and useless. much preferred the older version.
killercow wrote:Finally received the acknowledgement of receipt from them a couple minutes ago. It took 8 days..killercow wrote:Same here. Package delivered since the 7th and no update on it yet. Their email that they sent out last week stated that once they receive your item by the 15th (tomorrow) you will receive it on or before Christmas Eve. Now I'm starting to wonder if that will really be true or not.wagonrunner wrote:Websource is royally firetrucking up.
Items Delivered since Dec 6th not updated / received by them.
And the "new" website design is ugly and useless. much preferred the older version.
redmanjp wrote:how would it differ from other couriers? customs charges apply to all of them?
wagonrunner wrote:redmanjp wrote:If customs was checking every item, I should have gotten a bill from customs, that i could take back to them and query.
Do any of these consignees provide that?
wagonrunner wrote:killercow wrote:Finally received the acknowledgement of receipt from them a couple minutes ago. It took 8 days..killercow wrote:Same here. Package delivered since the 7th and no update on it yet. Their email that they sent out last week stated that once they receive your item by the 15th (tomorrow) you will receive it on or before Christmas Eve. Now I'm starting to wonder if that will really be true or not.wagonrunner wrote:Websource is royally firetrucking up.
Items Delivered since Dec 6th not updated / received by them.
And the "new" website design is ugly and useless. much preferred the older version.
Finally got the email they received it.
10 days in my case. and thats after contating the supplier, and saying you say delivered, but they say they don't have it.
Not much hope for the other package that would have been delivered on the 13th.
After waiting for 5 days I called. After waiting for about an hour I got cut off. I tried again 6th day and the lines weren't even ringing. I then sent an email to them that same day enquiring about the whereabouts of the package (I also provided the tracking # and the proof of delivery from FedEx). I got an emailed response close to the end of the next day (the 7th day) which pretty much looked like an automated response to any emails similar in nature to my enquiry.2sweet wrote:wagonrunner wrote:killercow wrote:Finally received the acknowledgement of receipt from them a couple minutes ago. It took 8 days..killercow wrote:Same here. Package delivered since the 7th and no update on it yet. Their email that they sent out last week stated that once they receive your item by the 15th (tomorrow) you will receive it on or before Christmas Eve. Now I'm starting to wonder if that will really be true or not.wagonrunner wrote:Websource is royally firetrucking up.
Items Delivered since Dec 6th not updated / received by them.
And the "new" website design is ugly and useless. much preferred the older version.
Finally got the email they received it.
10 days in my case. and thats after contating the supplier, and saying you say delivered, but they say they don't have it.
Not much hope for the other package that would have been delivered on the 13th.
Did you call them about your package after waiting a certain number of days or you just continued to wait until it showed up in your account and never contacted them? I’m now waiting over 10 days and I’ve called numerous times and they keep telling me they have to wait on a response from Miami. Meanwhile, I’m here very concerned about my expensive package.
killercow wrote:2sweet wrote:Did you call them about your package after waiting a certain number of days or you just continued to wait until it showed up in your account and never contacted them? I’m now waiting over 10 days and I’ve called numerous times and they keep telling me they have to wait on a response from Miami. Meanwhile, I’m here very concerned about my expensive package.
After waiting for 5 days I called. After waiting for about an hour I got cut off. I tried again 6th day and the lines weren't even ringing. I then sent an email to them that same day enquiring about the whereabouts of the package (I also provided the tracking # and the proof of delivery from FedEx). I got an emailed response close to the end of the next day (the 7th day) which pretty much looked like an automated response to any emails similar in nature to my enquiry.
The morning of the 8th day was when they finally sent confirmation of receipt.
wagonrunner wrote:S_2NR wrote:Rivalry wrote:Anyone recently have to pay sales tax when using Aeropost's address. Never had to before but since last week it's coming up.
Yes. Ordered from Apple last wk and paid sales tax. Very strange.
placed two orders earlier. no sales tax to aeropost address.
DMan7 wrote:So I've applied for the Tax refund and within 2 hours I got it. About $15 USD refunded on 2 seperate orders.
S_2NR wrote:DMan7 wrote:So I've applied for the Tax refund and within 2 hours I got it. About $15 USD refunded on 2 seperate orders.
How u did this? Which skybox?
Phone Surgeon wrote:***Effective December 1, 2022, the state of Florida no longer assigns a 0% tax rate to freight forwarders and sales tax may apply. Refunds are not issued in the absence of documentation.
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