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Amplia (formerly Massy Fibre) Internet Thread

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby maj. tom » June 23rd, 2023, 9:32 am

Right now Amplia sounding good with their internet package and speeds. Been too much hassle and unsatisfactory performance for me lately with Flow. So reading through a bit Amplia service and prices sounding good...... is the laziness......but I feel now I will make the call.

What about the Landline phone service? For $100 Basic that seems pretty steep with even basic features like Caller ID and Call Waiting have to pay extra, just like long time TSTT nonsense.
Regular features that Flow offering all for for $25.

Amplia doing the price jumps like Digicel?

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby TeamH2O » June 23rd, 2023, 1:52 pm

maj. tom wrote:Right now Amplia sounding good with their internet package and speeds. Been too much hassle and unsatisfactory performance for me lately with Flow. So reading through a bit Amplia service and prices sounding good...... is the laziness......but I feel now I will make the call.

What about the Landline phone service? For $100 Basic that seems pretty steep with even basic features like Caller ID and Call Waiting have to pay extra, just like long time TSTT nonsense.
Regular features that Flow offering all for for $25.

Amplia doing the price jumps like Digicel?
I have amplia and very rarely I get downtime.....speeds is constantly fast and no drops. Their wireless modem has a nice distance as well. Plus they have international call centers so if you send a query on the app, they usually call to help same day or next day.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby 2ndchance » June 23rd, 2023, 8:15 pm

maj. tom wrote:Right now Amplia sounding good with their internet package and speeds. Been too much hassle and unsatisfactory performance for me lately with Flow. So reading through a bit Amplia service and prices sounding good...... is the laziness......but I feel now I will make the call.

What about the Landline phone service? For $100 Basic that seems pretty steep with even basic features like Caller ID and Call Waiting have to pay extra, just like long time TSTT nonsense.
Regular features that Flow offering all for for $25.

Amplia doing the price jumps like Digicel?

In 2021, I signed up with Amplia for their lowest cost internet service. Since then, I'm paying the same price for the same package. However, this option is no longer shown on their website. The "new" low cost option on the website does cost a little more but offers a lot more bandwidth.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby maj. tom » June 23rd, 2023, 8:23 pm

I called them and they said connectivity just outside my area, a few km down the road. Probably within 3 months they'll call back and offer a package. Everything you guys saying sounding good so far, so I feel I will do the switch when they reach.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby supercharged turbo » July 4th, 2023, 1:26 am

Contemplating switching from Digicel Play to Amplia.My two main concerns are response time to connectivity issues and price hikes.Any feedback would be appreciated.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby maj. tom » July 4th, 2023, 9:56 am

The person I spoke to on the phone claimed there will be no price hikes, and that they hardly ever raised their prices. She also said it's a 2 year contract with that agreed price in the bundle. Now this was sales department, so not sure how to believe the claims, but it sounded good enough. Flow on the other hand has no contract and has a cancel-at-any-time policy over the phone. TSTT always had these shitty service agreements since the old days of regular home telephone and equipment rental fees. So if you're really not satisfied the customer losing out a lot.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby j.o.e » July 4th, 2023, 10:06 am

Been with Amplia since it was Massy. No price hikes, you stay on your existing package even if it’s mothballed

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby 2ndchance » July 5th, 2023, 6:39 pm

supercharged turbo wrote:Contemplating switching from Digicel Play to Amplia.My two main concerns are response time to connectivity issues and price hikes.Any feedback would be appreciated.

About a year ago, I had a problem with my internet service from Amplia. I called them on a Tuesday. The technician visited on Friday, replaced the router and service was restored. As for price hikes, I'm still paying the original price for the service that I signed up for 2 years ago.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby Dizzy28 » July 7th, 2023, 3:10 pm

Yesterday evening I saw a yellow banded maxi drop out a group of women one road away from me. They then proceeded to walk about and share out flyers for Amplia.

I'm guessing Amplia in my area now becuase they were not before. I have noticed there are new cabling on the lamp posts which weren't there a maybe a few months ago.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby ed360123 » July 7th, 2023, 3:33 pm

Dizzy28 wrote:Yesterday evening I saw a yellow banded maxi drop out a group of women one road away from me. They then proceeded to walk about and share out flyers for Amplia.

I'm guessing Amplia in my area now becuase they were not before. I have noticed there are new cabling on the lamp posts which weren't there a maybe a few months ago.
What area you in? If you don't mind

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby Dizzy28 » July 7th, 2023, 4:13 pm

ed360123 wrote:
Dizzy28 wrote:Yesterday evening I saw a yellow banded maxi drop out a group of women one road away from me. They then proceeded to walk about and share out flyers for Amplia.

I'm guessing Amplia in my area now becuase they were not before. I have noticed there are new cabling on the lamp posts which weren't there a maybe a few months ago.
What area you in? If you don't mind



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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 21st, 2023, 9:15 am

Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby ed360123 » July 21st, 2023, 12:32 pm

thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks
Nope, end users aren't allowed to use the admin console. IIRC your only option is the Amplia4U app.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby 2ndchance » July 21st, 2023, 6:34 pm

thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks

They say you're not supposed to log in to the router but the default username and password are on the label on the router.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby kamakazi » July 21st, 2023, 9:11 pm

2ndchance wrote:
maj. tom wrote:Right now Amplia sounding good with their internet package and speeds. Been too much hassle and unsatisfactory performance for me lately with Flow. So reading through a bit Amplia service and prices sounding good...... is the laziness......but I feel now I will make the call.

What about the Landline phone service? For $100 Basic that seems pretty steep with even basic features like Caller ID and Call Waiting have to pay extra, just like long time TSTT nonsense.
Regular features that Flow offering all for for $25.

Amplia doing the price jumps like Digicel?

In 2021, I signed up with Amplia for their lowest cost internet service. Since then, I'm paying the same price for the same package. However, this option is no longer shown on their website. The "new" low cost option on the website does cost a little more but offers a lot more bandwidth.
How often have they called you trying to get you to upgrade your package

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby 2ndchance » July 22nd, 2023, 8:47 am

kamakazi wrote:
2ndchance wrote:
maj. tom wrote:Right now Amplia sounding good with their internet package and speeds. Been too much hassle and unsatisfactory performance for me lately with Flow. So reading through a bit Amplia service and prices sounding good...... is the laziness......but I feel now I will make the call.

What about the Landline phone service? For $100 Basic that seems pretty steep with even basic features like Caller ID and Call Waiting have to pay extra, just like long time TSTT nonsense.
Regular features that Flow offering all for for $25.

Amplia doing the price jumps like Digicel?

In 2021, I signed up with Amplia for their lowest cost internet service. Since then, I'm paying the same price for the same package. However, this option is no longer shown on their website. The "new" low cost option on the website does cost a little more but offers a lot more bandwidth.
How often have they called you trying to get you to upgrade your package
They've never called me for that or any other promotion.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 23rd, 2023, 4:17 pm

2ndchance wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks

They say you're not supposed to log in to the router but the default username and password are on the label on the router.

It’s not.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 23rd, 2023, 4:19 pm

ed360123 wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks
Nope, end users aren't allowed to use the admin console. IIRC your only option is the Amplia4U app.

Amplia4U app only works with the Nokia. The other one (nameless) you have to call them to make changes.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby ed360123 » July 24th, 2023, 12:04 am

thelem-again wrote:
ed360123 wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks
Nope, end users aren't allowed to use the admin console. IIRC your only option is the Amplia4U app.

Amplia4U app only works with the Nokia. The other one (nameless) you have to call them to make changes.
You telling me you have to call them to change your WiFi password and name? I only have them as my secondary so never had to do so personally.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 24th, 2023, 2:38 pm

ed360123 wrote:
thelem-again wrote:
ed360123 wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks
Nope, end users aren't allowed to use the admin console. IIRC your only option is the Amplia4U app.

Amplia4U app only works with the Nokia. The other one (nameless) you have to call them to make changes.
You telling me you have to call them to change your WiFi password and name? I only have them as my secondary so never had to do so personally.

Listen. That’s so ridiculous when I found out. Every single time. Plus the fact that you have to tell them what password you want is ridiculous to me.

Zero flexibility to change your DNS or have a static IP etc anything.

This just reassures the need to use the modem as just that. A modem. Have a separate router.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby juswil868 » July 25th, 2023, 9:36 pm

thelem-again wrote:
ed360123 wrote:
thelem-again wrote:
ed360123 wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks
Nope, end users aren't allowed to use the admin console. IIRC your only option is the Amplia4U app.

Amplia4U app only works with the Nokia. The other one (nameless) you have to call them to make changes.
You telling me you have to call them to change your WiFi password and name? I only have them as my secondary so never had to do so personally.

Listen. That’s so ridiculous when I found out. Every single time. Plus the fact that you have to tell them what password you want is ridiculous to me.

Zero flexibility to change your DNS or have a static IP etc anything.

This just reassures the need to use the modem as just that. A modem. Have a separate router.


This is not the case.... i am able to log in and change the WIFI name and password. However, wifi range with their Calix modems are to be desired. Its better to invest in a WIFI6 router as every household around has internet and the interference around may cause issues for you.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby ed360123 » July 26th, 2023, 1:01 am

juswil868 wrote:
thelem-again wrote:
ed360123 wrote:
thelem-again wrote:
ed360123 wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks
Nope, end users aren't allowed to use the admin console. IIRC your only option is the Amplia4U app.

Amplia4U app only works with the Nokia. The other one (nameless) you have to call them to make changes.
You telling me you have to call them to change your WiFi password and name? I only have them as my secondary so never had to do so personally.

Listen. That’s so ridiculous when I found out. Every single time. Plus the fact that you have to tell them what password you want is ridiculous to me.

Zero flexibility to change your DNS or have a static IP etc anything.

This just reassures the need to use the modem as just that. A modem. Have a separate router.


This is not the case.... i am able to log in and change the WIFI name and password. However, wifi range with their Calix modems are to be desired. Its better to invest in a WIFI6 router as every household around has internet and the interference around may cause issues for you.
Pretty sure he referring to the Nokia/AlcatelLucent modems. These ones:
Nokia-7368-ONT-for-FTTH.jpg

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby R-H-D » July 26th, 2023, 10:23 am

You can login to any of their routers
Nokia, Huawei, The PS4 Looking one
Just think the installers for Amplia are too lazy or don't know how to do this.
Had a Nokia router changed to the Huawei HG8145X6-10 one last month the technician claimed Wifi couldn't be changed and it was easily done after they left

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby 2ndchance » July 27th, 2023, 7:24 pm

thelem-again wrote:
2ndchance wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks

They say you're not supposed to log in to the router but the default username and password are on the label on the router.

It’s not.

Sorry. Didn't realise they use different routers. I have a Calix 844G-1. There's a label with all the necessary information that allows easy access.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 29th, 2023, 11:46 am

Okay. So what’s the login information

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 29th, 2023, 11:48 am

2ndchance wrote:
thelem-again wrote:
2ndchance wrote:
thelem-again wrote:Is it true that you can’t logon to Amplia’s Router? If so, can anyone shed light on the logon details? IP Address and default username and password? Thanks

They say you're not supposed to log in to the router but the default username and password are on the label on the router.

It’s not.

Sorry. Didn't realise they use different routers. I have a Calix 844G-1. There's a label with all the necessary information that allows easy access.

The router has no label. No details. No writing. No logo. Nothing.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby gastly369 » July 29th, 2023, 12:44 pm

Send pic

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby thelem-again » July 29th, 2023, 7:12 pm

Router in question. (The PS4 kind)

I’m reaching the login page but the usual credentials like admin admin isnt working.
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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby juswil868 » July 30th, 2023, 8:46 am

thelem-again wrote:Router in question. (The PS4 kind)

I’m reaching the login page but the usual credentials like admin admin isnt working.



Not the regular login page but try username: support password: support.

This is the default super user log in. not sure if it's changed on yours but don't interfere with anything under the support tab if you don't understand it.

You can change the normal router login and your Wi-Fi name and password to your liking.

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Re: Amplia (formerly Massy Fibre) Internet Thread

Postby maj. tom » July 30th, 2023, 9:07 am

Not even an FCC ID / Compliance or Serial number or MAC address sticker?
wda kind of operation TSTT running boy?

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