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Habit7 wrote:pete wrote:Seriously though, Tobago throws away a lot of potential by having a very crappy attitude towards customer service. Especially now with social media and websites like trip advisor they really need to focus on treating people well to help build their brand instead of destroying it.
Treat a tourist like that and they're going to go back home and give negative reviews. You think only Tobago has coral reefs and nice beaches? If people hear that they are rude to tourists then they're probably going to look to somewhere else when planning their vacation.
Tobago attitude stink to you because they fed up dealing with middle-class trinis who couldn't afford to go Margarita this time, so they go Tobago and act like the fly out to foreign and could talk down to ppl because they spending $TT. Nobody drives down to San Fernando and complains about the bad service of San Fernando, it's the whole country, Tobago no different.
If you are white and have an accent then the service improves and you get the full experience but if you black like them and acting like if they need you to give them good word of mouth because you will bring forex and international acclaim then you will be disappointed. And if you vex about that you will get the same treatment in Mayaro, Maracas, Chaguaramas and any other local tourist destination.
When last I checked, Tobago tickets still selling out because locals still going.
Tobago is on a downward spiral. What I found most disgusting was not even ONE article was posted about this unfortunate situation in the Tobago News online. Most every other Caribbean island's newspaper, Reuters and Yahoo! News mentioned this murder but nothing from Tobago's press.![]()
My husband and I recently visited Tobago and we decided to not visit again, at least not anytime soon. The customer service was horrendous, the attitudes we encountered in shopping malls, groceries and restaurants was extremely distasteful, rude and nonchalant. Imagine we went to a local bakery to request a cake and we simply asked the cashier "what type of cakes do you have" and she replied "yuh ent see them right dey? Dais all we have", with rolled eyes to boot. We simply walked out. The only Tobagonians that helped salvage the experience was our driver (an older gentleman) and hotel manager (German). We have decided to not recommend Tobago to our friends, family and colleagues. We had a much more pleasant experience in Trinidad.
Its one thing for the government to give their condolences and quite another to DO something about it. Some vengeful person is after tourists and he or she is allowed to reign free because of the inept government and police force of Tobago. What could these two tourists have done to cause such an ANGRY attack?? Is there some history we don't know about? It all seems so personal. No hold up for cash or belongings but just a brutal death. It also appears they were renting a villa (perhaps?) from Abraham Realty. Why are tourists even renting from Abraham Realty when most of their villas are not on gated premises? It's just a huge risk if you ask me.
From our experiences of horrible customer service, 8-hour flight delays to and from Trinidad/Tobago, dilapidated conditions of hotels and guest facilities to now more rampant attacks and murders of tourists, its best Tobago learns this the hard way by tourists finding other islands to spend vacation. The government will more than likely not doing anything about this unfortunate event! No increased patrol, no local ordinance that requires all rentals and hotels have 24/7 security, just nothing. Tobagonians don't seem to care so why should tourists continue to spend their money there? Let them learn the hard way.
Allergic2BunnyEars wrote:Habit7 wrote:Allergic2BunnyEars wrote:This post is fcuking garbage. Why assume they getting talked down to? Post reminded me of a ZR post.The airport and the seaport: Ongoing saga between Trinidad and Tobago
26 Jul 2015
DEAR EDITOR:
THIS is about the terrible treatment meted out to standby passengers leaving Trinidad, bound for Tobago, on Wednesday, June 3 2015. This was no international flight, but a domestic situation where fare-paying travelling members of the country simply wanted to take a flight home. Imagine for most, we were in our own jurisdiction!
Some passengers arrived at the airport as early as 1pm and/or before. Scores, over 100 persons mostly Tobagonians, our brother and sister from Trinidad and visitors to the island were forced to remain in the airport and, sleep in the frigid/cold unaccommodating open spaces that were just "perfect" for our local travellers stranded at Piarco International Airport overnight, because no additional flight was arranged for us until after 12 noon the next day, Thursday, June 4, 2015.
We are disappointed. This was the first bad treatment for yours truly, travelling home for Corpus Christi, but for several persons, it was a recurring nightmare. As usual, travellers included persons that visited Trinidad for business, pleasure, work, education, health, urgent appointments etc. Notably, the front desk workers and their supervisors (assumption) were very insensitive to our plight and pleas. Though the flight arrangements seemed out of their control; the smirking, giggles, soft bark, irritated voice tones, annoyed stares, the switching off of the lights on scores of us at midnight and rudely walking off (while others flew home), was heart rending. Let me highlight that maybe to our disadvantage, the crowd of passengers remained patient and respectful, but this was sheer torture as we felt the disrespect to our core.
I do not know if knowledge of this event will reach an assigned committee of Caribbean Airlines that can help to negotiate change or a minister of government; but I guess we just hope that additional flights can be made available for these annual holiday weekends, vacation times or festive seasons. I am reliably informed that airbridge situation might have been addressed head–on by our ‘leaders’ in Tobago, but so far the situation continues to get worse. We need solutions for the Tobagonians and the travelling public at large.
To our leaders and readers, some suggest more boats on the seabridge to absorb local traffic at the airport, but with the speed of travel taken into consideration, it’s only one solution. More connecting or direct flights to Tobago can be arranged at these peak times for travellers between Trinidad and Tobago. Some sort of airbus. Creeping in also is the suggestion about the introduction of sea planes, of which some know little. Remember also the suggestion of a bridge or causeway of some sort between our twin islands (ref: Virginia bridge and tunnel, or Panama causeway?).The experts will know exactly how this can be done, if it is a safe and feasible.
Getting to Tobago should be a breeze, not a hurricane. Who will negotiate better for us Tobagonians and the wider population? I am trying to find out. Respect.
PS! Due to the overnight delay in getting to Tobago, I missed the opening session of the Trinidad and Tobago Unified Teachers’ Association (TTUTA) Tobago District ceremony. I gladly made it to the Professional day Friday, June 5 2015. Listening to our feature speaker Mr. Rennie Dumas, I learnt that our union, among others, has influenced the waves of change for key events during the evolution and development of our island from the 1960’s until present day. I make this plea for positive change in the inter-island transport situation in Trinidad and Tobago, not only for teachers, but every well deserving member of the public on the twin Island.
Lindy G. Webster
Tobago
http://thetobagonews.com/eng-en/index.p ... zNGGC.dpuf
The problem is a lot of you guys seeing yourself as outsiders visiting another country. If the service in Trinidad is bad, why be so disappointed of the service in Tobago? The facts affecting bad service in Trinidad apply to Tobago as well. Also having had brief stints in customer service I can say Trinis are also bad customers, Trinis get a kick out of rinsing out their mouth on a CSR or being rude to their busy waitress or not tipping. This might not be you but I have experienced being nice to Trinbagoian customers and not have it reciprocated along with them being cheap.
Fellow Caribbean neighbours can attest it especially Jamaicans and Guyanese who Trinis act like if they are privileged to even enter Trinidad. If you get bad service in Tobago, do the same like if you get bad service in POS and boycott it, simple.
You have to be an idiot to assume that EVERYONE who complains about the bad service in Tobago simply was talking down to them. I don't care what article you link to or what theory you have in your head about how trinis view themselves. Your logic is paint brushing a la ZR and the others and it's disgusting.
Lots of trinis go there and DO NOT talk down to anyone and get bad service nonetheless. Can't believe you actually trying to justify bad service. If it's sheit in Trinidad we will talk about it just as well.
zoom rader wrote:Habit7 you speak of utter Tata.
This is what AbstractPoetic had a to say about Tobago
viewtopic.php?f=4&t=603583&p=8390962&hilit=+husband#p8390962
SR wrote:Exactly tobago has so much potential but the attitude of people will never change. Customer service....lololol u always get the tobago version unless yuh skin white (not local white eh) and you have an accent
BRZ wrote:So basically Tobago store bay service is the equivalent of walking into a Government office having to face public service workers?
Any Sought after Tourist destination, the people there are Very accommodating and hospitable, they know how to treat customers, they cater to your needs, they know that their reputation is at stake.
In Tobago it seems as if they want their whole stinking island to themselves.
SR wrote:How many are owned and run by tobagonians
Habit7 wrote:pete wrote:Seriously though, Tobago throws away a lot of potential by having a very crappy attitude towards customer service. Especially now with social media and websites like trip advisor they really need to focus on treating people well to help build their brand instead of destroying it.
Treat a tourist like that and they're going to go back home and give negative reviews. You think only Tobago has coral reefs and nice beaches? If people hear that they are rude to tourists then they're probably going to look to somewhere else when planning their vacation.
Tobago attitude stink to you because they fed up dealing with middle-class trinis who couldn't afford to go Margarita this time, so they go Tobago and act like the fly out to foreign and could talk down to ppl because they spending $TT. Nobody drives down to San Fernando and complains about the bad service of San Fernando, it's the whole country, Tobago no different.
If you are white and have an accent then the service improves and you get the full experience but if you black like them and acting like if they need you to give them good word of mouth because you will bring forex and international acclaim then you will be disappointed. And if you vex about that you will get the same treatment in Mayaro, Maracas, Chaguaramas and any other local tourist destination.
When last I checked, Tobago tickets still selling out because locals still going.
zoom rader wrote:Habit7 wrote:OP vex because a Caribbean tourist destination and found that items were overpriced? Quick, go to Barbados instead.
Why would OP go to Barbados?
Bajans dislike Trins as a matter of fact Caricom dislikes Trinis
NONE! Even all the waiters and waitresses are all Aryan, blue-eyed Germans.SR wrote:How many are owned and run by tobagonians
Isn't that also the case in Barbados, St. Lucia, Jamaica and every other Caribbean island? Carry you kids to Europe expect them to eat haggis, crepe, swiss cheese, etc...you will eventually end up in a McDonalds.eliteauto wrote:THIS!!!! You know how sad it is as a foreigner to leave Europe and come Tobago to find the best restaurants are European/Continental cuisine?
TriniAutoMart wrote:After the treatment I saw some of my Indo friends getting, and myself for being friends with Indos, right after the Calcutta ship statement, I stopped visiting Tobago. Margarita actually works out better for me in terms of value for money.
Habit7 wrote:Allergic2BunnyEars wrote:Habit7 wrote:Allergic2BunnyEars wrote:This post is fcuking garbage. Why assume they getting talked down to? Post reminded me of a ZR post.The airport and the seaport: Ongoing saga between Trinidad and Tobago
26 Jul 2015
DEAR EDITOR:
THIS is about the terrible treatment meted out to standby passengers leaving Trinidad, bound for Tobago, on Wednesday, June 3 2015. This was no international flight, but a domestic situation where fare-paying travelling members of the country simply wanted to take a flight home. Imagine for most, we were in our own jurisdiction!
Some passengers arrived at the airport as early as 1pm and/or before. Scores, over 100 persons mostly Tobagonians, our brother and sister from Trinidad and visitors to the island were forced to remain in the airport and, sleep in the frigid/cold unaccommodating open spaces that were just "perfect" for our local travellers stranded at Piarco International Airport overnight, because no additional flight was arranged for us until after 12 noon the next day, Thursday, June 4, 2015.
We are disappointed. This was the first bad treatment for yours truly, travelling home for Corpus Christi, but for several persons, it was a recurring nightmare. As usual, travellers included persons that visited Trinidad for business, pleasure, work, education, health, urgent appointments etc. Notably, the front desk workers and their supervisors (assumption) were very insensitive to our plight and pleas. Though the flight arrangements seemed out of their control; the smirking, giggles, soft bark, irritated voice tones, annoyed stares, the switching off of the lights on scores of us at midnight and rudely walking off (while others flew home), was heart rending. Let me highlight that maybe to our disadvantage, the crowd of passengers remained patient and respectful, but this was sheer torture as we felt the disrespect to our core.
I do not know if knowledge of this event will reach an assigned committee of Caribbean Airlines that can help to negotiate change or a minister of government; but I guess we just hope that additional flights can be made available for these annual holiday weekends, vacation times or festive seasons. I am reliably informed that airbridge situation might have been addressed head–on by our ‘leaders’ in Tobago, but so far the situation continues to get worse. We need solutions for the Tobagonians and the travelling public at large.
To our leaders and readers, some suggest more boats on the seabridge to absorb local traffic at the airport, but with the speed of travel taken into consideration, it’s only one solution. More connecting or direct flights to Tobago can be arranged at these peak times for travellers between Trinidad and Tobago. Some sort of airbus. Creeping in also is the suggestion about the introduction of sea planes, of which some know little. Remember also the suggestion of a bridge or causeway of some sort between our twin islands (ref: Virginia bridge and tunnel, or Panama causeway?).The experts will know exactly how this can be done, if it is a safe and feasible.
Getting to Tobago should be a breeze, not a hurricane. Who will negotiate better for us Tobagonians and the wider population? I am trying to find out. Respect.
PS! Due to the overnight delay in getting to Tobago, I missed the opening session of the Trinidad and Tobago Unified Teachers’ Association (TTUTA) Tobago District ceremony. I gladly made it to the Professional day Friday, June 5 2015. Listening to our feature speaker Mr. Rennie Dumas, I learnt that our union, among others, has influenced the waves of change for key events during the evolution and development of our island from the 1960’s until present day. I make this plea for positive change in the inter-island transport situation in Trinidad and Tobago, not only for teachers, but every well deserving member of the public on the twin Island.
Lindy G. Webster
Tobago
http://thetobagonews.com/eng-en/index.p ... zNGGC.dpuf
The problem is a lot of you guys seeing yourself as outsiders visiting another country. If the service in Trinidad is bad, why be so disappointed of the service in Tobago? The facts affecting bad service in Trinidad apply to Tobago as well. Also having had brief stints in customer service I can say Trinis are also bad customers, Trinis get a kick out of rinsing out their mouth on a CSR or being rude to their busy waitress or not tipping. This might not be you but I have experienced being nice to Trinbagoian customers and not have it reciprocated along with them being cheap.
Fellow Caribbean neighbours can attest it especially Jamaicans and Guyanese who Trinis act like if they are privileged to even enter Trinidad. If you get bad service in Tobago, do the same like if you get bad service in POS and boycott it, simple.
You have to be an idiot to assume that EVERYONE who complains about the bad service in Tobago simply was talking down to them. I don't care what article you link to or what theory you have in your head about how trinis view themselves. Your logic is paint brushing a la ZR and the others and it's disgusting.
Lots of trinis go there and DO NOT talk down to anyone and get bad service nonetheless. Can't believe you actually trying to justify bad service. If it's sheit in Trinidad we will talk about it just as well.
Aren't you doing that same thing you are accusing me of by broad brushing all of Tobago as giving bad service?
My original statement was "Tobago attitude stink to you because they fed up dealing with middle-class trinis who couldn't afford to go Margarita this time"
I never said all trinis talk down to Tobagoians but would you admit some do? Before Sat Maharaj called for his boycott of Tobago after THA election I heard with my own ears him saying "Tobagoians men are only good for two things, run down white woman and get AIDS." How would you think an individual like that will dealt with fellow Tobagoian citizens in the service industry?
While this is all anedotal my experience of Tobago customer service is no better or worst than Trinidad. Some establishments good, some bad. But my point is to fix Tobago customer service is to fix Trinidad and Tobago customer service, part of which is us being respectable customers.
Allergic2BunnyEars wrote:Kindly point out where I accuse all of Tobago of giving bad service.
I was disputing your statement with respect to, seemingly in even your own quote, all of Tobago being fed up because middle class trinis talk down to them. You essentially attributed ALL the bad service in Tobago to this scenario and I don't agree.
Allergic2BunnyEars wrote:Lots of trinis go there and DO NOT talk down to anyone and get bad service nonetheless.
teems1 wrote:Wow, Habit7 usually holds his own when posting here on tuner, but he's absolutely getting destroyed in this thread.
Dude, just be the bigger man, accept your post is incorrect and move on.
Habit7 wrote:NONE! Even all the waiters and waitresses are all Aryan, blue-eyed Germans.SR wrote:How many are owned and run by tobagoniansIsn't that also the case in Barbados, St. Lucia, Jamaica and every other Caribbean island? Carry you kids to Europe expect them to eat haggis, crepe, swiss cheese, etc...you will eventually end up in a McDonalds.eliteauto wrote:THIS!!!! You know how sad it is as a foreigner to leave Europe and come Tobago to find the best restaurants are European/Continental cuisine?TriniAutoMart wrote:After the treatment I saw some of my Indo friends getting, and myself for being friends with Indos, right after the Calcutta ship statement, I stopped visiting Tobago. Margarita actually works out better for me in terms of value for money.
Great. Magarita needs the money. Tobago knows jump high, jump low, they are 4% of the population and they will always get 4% of the budget.
teems1 wrote:Wow, Habit7 usually holds his own when posting here on tuner, but he's absolutely getting destroyed in this thread.
Dude, just be the bigger man, accept your post is incorrect and move on.
you always lived behind Sealots, or you recently moved there?EFFECTIC DESIGNS wrote:You got to admit though Tobago almost looks like a totally different country, if you compared it to Trinidad, here is garbage and vagrant everywhere you turn. People sewer line running to nearly every drain down here. Crime like wow, beaches look like crap. Don't get that Caribbean feel at all.
eliteauto wrote:Habit7 wrote:NONE! Even all the waiters and waitresses are all Aryan, blue-eyed Germans.SR wrote:How many are owned and run by tobagoniansIsn't that also the case in Barbados, St. Lucia, Jamaica and every other Caribbean island? Carry you kids to Europe expect them to eat haggis, crepe, swiss cheese, etc...you will eventually end up in a McDonalds.eliteauto wrote:THIS!!!! You know how sad it is as a foreigner to leave Europe and come Tobago to find the best restaurants are European/Continental cuisine?TriniAutoMart wrote:After the treatment I saw some of my Indo friends getting, and myself for being friends with Indos, right after the Calcutta ship statement, I stopped visiting Tobago. Margarita actually works out better for me in terms of value for money.
Great. Magarita needs the money. Tobago knows jump high, jump low, they are 4% of the population and they will always get 4% of the budget.
I'm not sure if you like Tobago or not based on your post. You talk about other islands having the same fare as Tobago, well if you consider they also have a better tourism package than us, you'd see the need to improve and differentiate, your arguments are very weak and clearly not informed or shaped by interaction with visitors, don't know if it's some misguided nationalistic ideal you're pursuing but as someone who deals with visitors almost daily I can tell you Tobago leaves much to be desired
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