Digicel Internet Thread

[Supra GT-FOUR]

Seem like the app payment playing up again. Even after using the email verification code from fcb is failure

The email verification never gets sent.
The app is a WOFT

[juswil868]

Digicel launched this silently,...got an email few months ago and it wasn't working.

Now it works to fix internet troubles : https://service.digiceltt.com/digiassist/

[wagonrunner]

Even after using the email verification code from fcb is failure

The email verification never gets sent.
The app is a WOFT

I use the weblink. will avoid that sheit app as long as i can. and the email verification code from fcb actually worked

[ST Auto]

Digicel internet down for anyone else?

[ShadowtheUnknown]

Down here as well from this morning.

[killercow]

Down here as well from this morning.

Service should be restored shortly.

[ShadowtheUnknown]

Ah thanks ah guess you only get those texts if you are digicel mobile subscriber as well?

[killercow]

Ah thanks ah guess you only get those texts if you are digicel mobile subscriber as well?

I'm not entirely sure but I also have my mobile service with Digicel so your assumption may be correct in this instance. Maybe someone else can confirm.

On another note, my Internet was working fine up until I reset the modem a couple minutes ago and now my service is down.

[ShadowtheUnknown]

Lol and mine just come back working. Maybe reboot again

[redmanjp]

Ah thanks ah guess you only get those texts if you are digicel mobile subscriber as well?

no i got that text on my bmobile phone. my net stopped working around 2am but was back about 8:30 when i checked

[redmanjp]

Ah thanks ah guess you only get those texts if you are digicel mobile subscriber as well?

I'm not entirely sure but I also have my mobile service with Digicel so your assumption may be correct in this instance. Maybe someone else can confirm.

On another note, my Internet was working fine up until I reset the modem a couple minutes ago and now my service is down.

maybe the authentication service is down

[st7]

reallllll bad now. cant do shitt

[maj. tom]

Digicel get the H word?

[st7]

Hines?

gosh i hope not

[redmanjp]

Is it still down? Not at home yet so can't check.

I got this sms from them since 12:49pm today:

Valued customer, we are pleased to advise that your fibre broadband service has been restored. Please restart your modem & try again. If you are still experiencing issues, please contact us via live chat for further assistance. Thanks for your support.

Wondering how that live chat supposed to work if internet down.

[juswil868]

Just noticed, Digicel now offers symmetrical speeds on all internet plans.

Thats nice.

[redmanjp]

^weren't they doing that all along?

[juswil868]

^weren't they doing that all along?

Nope. Only for base of 200mb.

Now its 350/350 and 500/500

The upload was split in half before

[ShadowtheUnknown]

Anyone noticed a slight reduction in download speed after the service went down and came back up? Nothing outside of the package agreement but I’m gone down from 230 to about anywhere between 207-215 and this was on Wi-Fi. I was enjoying the extra speed inno lol

[juswil868]

Anyone noticed a slight reduction in download speed after the service went down and came back up? Nothing outside of the package agreement but I’m gone down from 230 to about anywhere between 207-215 and this was on Wi-Fi. I was enjoying the extra speed inno lol

Yep.. I noticed.

[redmanjp]

Shrinkflation?

[ShadowtheUnknown]

Ah wonder if is coincidence that they now offering symmetrical speeds on all packages just as we lose out in the extra DL speed lol

[juswil868]

Ah wonder if is coincidence that they now offering symmetrical speeds on all packages just as we lose out in the extra DL speed lol

Well that was short lived. I callled to ask about it and apparently it was a mistake. its now back to normal. It was a site error.

Strangely enough their brochure remained the same.

[eitech]

[img]//uploads.tapatalk-cdn.com/20231205/952bbf4883cd4378a864ecbbf17bd176.jpg[/img]

Brace

[Dave]

One constant with Digicel...

[ShadowtheUnknown]

Sigh here we go again. They already on it as I’m seeing my upload speed increasing. I dunno why they don’t do that for downloads lol

[wagonrunner]

They getting ready to charge for an included function which does not work properly.

Video and audio have more skips than dubstep anytime the retirees try to watch wheel of fortune or any other of the gameshows. shows play fine during "live" air.

Also no explanation why two periods (months) are in each monthly bill.

[redmanjp]

yeah every time i try to play back a previously aired show u always get audio skipping during the first few seconds. sometimes afterwards as well. but doh worry yuh get discount this time

[stigma]

Anyone having issues with port forwarding? It works fine for about 10-12 hours then goes to unsuccessful. Rebooting the modem gets it working again but same issue after a few hours. Also tried resetting modem to default configuration but same problem keeps happening…

[wagonrunner]

which ports?
any ports under 1024 has to be done by them
And since they replaced my ONT with this HG8245W5-6T, can't even make outgoing PPTP connections.