Digicel Internet Thread

[shaq090]

99% of TNT does not experience this issue.. The modems are the issue... sometimes the line depending on high/low input/output levels.... but the modem is where the issue is at.

[EFFECTIC DESIGNS]

I have a question maybe someone can answer.

The Modem that Digicel is giving for this technology FTTH, is there a fiber optic cable going into the modem? or do they put a box on your wall where fiber terminates into copper? either way I doubt there would be any advantages of Fiber to the Desktop FTTD?

[Soochi boi]

@effectic deaigns...
Most i can say is that no copper would be running its straight Fibre. And your guess on the layout about 80% accurate

[blitz83]

I have a question maybe someone can answer.

The Modem that Digicel is giving for this technology FTTH, is there a fiber optic cable going into the modem? or do they put a box on your wall where fiber terminates into copper? either way I doubt there would be any advantages of Fiber to the Desktop FTTD?

Fiber comes pre-made in a spool approx 200'. Direct from grey box on pole to modem.

Modem to desktop via cooper.

[shaq090]

I have a question maybe someone can answer.

The Modem that Digicel is giving for this technology FTTH, is there a fiber optic cable going into the modem? or do they put a box on your wall where fiber terminates into copper? either way I doubt there would be any advantages of Fiber to the Desktop FTTD?

Fiber comes pre-made in a spool approx 200'. Direct from grey box on pole to modem.

Modem to desktop via cooper.

fibre terminates on the modem in your home, only thing copper is the eth cable from modem to desktop

[EFFECTIC DESIGNS]

Holy sh!t

Didn't know FTTH was pure 100% fiber straight to the modem, this is impressive. This would make for amazing latency I bet. Well its settled, dumping flow soon as Digicel is ready.

[redmanjp]

^yeah but when they going to offer residential packages?

and considering their 25mb package is $574 (vat inc.), and residential packages are usually cheaper for most ISPs, i can only imagine how many ppl leaving tstt & even flow in droves when it launches

[EFFECTIC DESIGNS]

^yeah but when they going to offer residential packages?

The latest is Q1 2016, if you see where these people running fiber all in the bush and thing I see they even reach places like Las Lomas etc. They aiming for extreme coverage it seems...

It seems their strategy is to cripple TSTT and FLOW, they mean business.

The only thing I heard is that you cannot use torrents with Digicel, they block it. Not sure if the enforced encryption thing in utorrent would work same way as with flow. But I will say this, if Digicel can deliver a world class service and uptime if they can provide an experience 100% opposite to what TSTT and FLOW delivers and it means I have to sacrifice torrents then so be it, I could work with that.
I just sick of being in the middle of an important game and just like that my flow internet disconnects.

Can you imagine playing League or DOTA 2 or HON and you being disconnected 10 times per match?

[daxt0r]

digicel internet is real trouble been implementing it for some businesses and is nothing but trouble.
Not reliable at all, i believe is GPON.

[blitz83]

digicel internet is real trouble been implementing it for some businesses and is nothing but trouble.
Not reliable at all, i believe is GPON.

I've had it since day 1 in my area- what "trouble" do you speak of?

[shaq090]

^yeah but when they going to offer residential packages?

The latest is Q1 2016, if you see where these people running fiber all in the bush and thing I see they even reach places like Las Lomas etc. They aiming for extreme coverage it seems...

It seems their strategy is to cripple TSTT and FLOW, they mean business.

The only thing I heard is that you cannot use torrents with Digicel, they block it. Not sure if the enforced encryption thing in utorrent would work same way as with flow. But I will say this, if Digicel can deliver a world class service and uptime if they can provide an experience 100% opposite to what TSTT and FLOW delivers and it means I have to sacrifice torrents then so be it, I could work with that.
I just sick of being in the middle of an important game and just like that my flow internet disconnects.

Can you imagine playing League or DOTA 2 or HON and you being disconnected 10 times per match?

digi doesnt block torrents... i use the test ont all the time...

[daxt0r]

digicel internet is real trouble been implementing it for some businesses and is nothing but trouble.
Not reliable at all, i believe is GPON.

I've had it since day 1 in my area- what "trouble" do you speak of?

Some clients can't connect when using IPv6 PDP , needs to be switch to IPv4 to work.
Had a major outage last week, several clients were down, Digicel excuse was a power outage

General poor service responding to technical requests, sometimes business down for 2 days and more.

[EFFECTIC DESIGNS]

^yeah but when they going to offer residential packages?

The latest is Q1 2016, if you see where these people running fiber all in the bush and thing I see they even reach places like Las Lomas etc. They aiming for extreme coverage it seems...

It seems their strategy is to cripple TSTT and FLOW, they mean business.

The only thing I heard is that you cannot use torrents with Digicel, they block it. Not sure if the enforced encryption thing in utorrent would work same way as with flow. But I will say this, if Digicel can deliver a world class service and uptime if they can provide an experience 100% opposite to what TSTT and FLOW delivers and it means I have to sacrifice torrents then so be it, I could work with that.
I just sick of being in the middle of an important game and just like that my flow internet disconnects.

Can you imagine playing League or DOTA 2 or HON and you being disconnected 10 times per match?

digi doesnt block torrents... i use the test ont all the time...

I see, I assume it requires the forced encryption protocol to be enabled in utorrent like flow since flow tries to block torrents?

[EFFECTIC DESIGNS]

digicel internet is real trouble been implementing it for some businesses and is nothing but trouble.
Not reliable at all, i believe is GPON.

Come nah man doh do we this, Digicel is our only option.

How could their network be only trouble? you mean disconnects and bad pings? what do you mean by trouble, this sort of makes me depressed now.

[shaq090]

digicel internet is real trouble been implementing it for some businesses and is nothing but trouble.
Not reliable at all, i believe is GPON.

I've had it since day 1 in my area- what "trouble" do you speak of?

Some clients can't connect when using IPv6 PDP , needs to be switch to IPv4 to work.
Had a major outage last week, several clients were down, Digicel excuse was a power outage

General poor service responding to technical requests, sometimes business down for 2 days and more.

this is being iron out... dont worry

[daxt0r]

yea i know they working on it, and we still recommend our business clients to them, but i'm just giving a heads up to people who think is milk and honey at this time.

They did some major work over the weekend, and i'm pleased to say the one remaining client who had issues connecting to Azure at random were resolved.

[RB34]

Digicel is all GPON, no direct fibre. It sounds nice, but it's the same "shared bandwidth" service like FLOW. FLOW is fibre to their node (big grey box on line) then coax to splitters then to homes. Their backhaul is same fibre, it's just not TTH.

[shaq090]

Digicel is all GPON, no direct fibre. It sounds nice, but it's the same "shared bandwidth" service like FLOW. FLOW is fibre to their node (big grey box on line) then coax to splitters then to homes. Their backhaul is same fibre, it's just not TTH.

Its pure fibre...

[RB34]

agreed, never said otherwise... it's just done using GPON with which is "contented" because the ONTs have a finite amount of bandwidth available to it, which has to be shared as it splits to homes. Just like FLOW, in the beginning it will be awesome because no one is using it, but as people jump ship it will get saturated. It's good because it should balance the bandwidth across the 2 ISPs so hopefully everyone will have a better internet experience. btw I don't even consider TSTT again

[EFFECTIC DESIGNS]

^ well lets be real who will even use 1gbps? My issue with flow is not low bandwidth, its NO bandwidth.

I have 15mb/s and the issue is it keeps disconnecting 50 times a day, I never complained that it dropped to 2mbps or anything like that. If I am gaming, why do I care for bandwidth? and its what I do most of the times with the internet. The huge problem is this internet keeps disconnecting.

So long as Digicel has a fibre line coming straight to the modem and I getting that godlike 43ms pings to the US and it don't disconnect, I am a happy pappy. My 1GB connection can drop to dialup speed for all I care, just don't disconnect and keep the low ping and I good. Once it disconnect and ping goes up, even a terabit cannot help me.

[daxt0r]

^ well lets be real who will even use 1gbps? My issue with flow is not low bandwidth, its NO bandwidth.

I have 15mb/s and the issue is it keeps disconnecting 50 times a day, I never complained that it dropped to 2mbps or anything like that. If I am gaming, why do I care for bandwidth? and its what I do most of the times with the internet. The huge problem is this internet keeps disconnecting.

So long as Digicel has a fibre line coming straight to the modem and I getting that godlike 43ms pings to the US and it don't disconnect, I am a happy pappy. My 1GB connection can drop to dialup speed for all I care, just don't disconnect and keep the low ping and I good. Once it disconnect and ping goes up, even a terabit cannot help me.

Technically the fiber is coming to your home but it is not true FTH. Why? Because it uses a type of WDM to share a single fiber between multiple customers. True FTH is like ADSL a direct link between your and the DSLAM. With GPON its like Flow, a coax leaving your home going to a splitter which then has a fiber link to the CMTS, the only difference with Digicel is that its fiber not coax.

Thing is if everyone on your street uses heavy bandwidth this equipment begins to slow down and what that translates to are disconnects and timeouts.

[shaq090]

^ well lets be real who will even use 1gbps? My issue with flow is not low bandwidth, its NO bandwidth.

I have 15mb/s and the issue is it keeps disconnecting 50 times a day, I never complained that it dropped to 2mbps or anything like that. If I am gaming, why do I care for bandwidth? and its what I do most of the times with the internet. The huge problem is this internet keeps disconnecting.

So long as Digicel has a fibre line coming straight to the modem and I getting that godlike 43ms pings to the US and it don't disconnect, I am a happy pappy. My 1GB connection can drop to dialup speed for all I care, just don't disconnect and keep the low ping and I good. Once it disconnect and ping goes up, even a terabit cannot help me.

Technically the fiber is coming to your home but it is not true FTH. Why? Because it uses a type of WDM to share a single fiber between multiple customers. True FTH is like ADSL a direct link between your and the DSLAM. With GPON its like Flow, a coax leaving your home going to a splitter which then has a fiber link to the CMTS, the only difference with Digicel is that its fiber not coax.

Thing is if everyone on your street uses heavy bandwidth this equipment begins to slow down and what that translates to are disconnects and timeouts.

True....

[EFFECTIC DESIGNS]

^ well lets be real who will even use 1gbps? My issue with flow is not low bandwidth, its NO bandwidth.

I have 15mb/s and the issue is it keeps disconnecting 50 times a day, I never complained that it dropped to 2mbps or anything like that. If I am gaming, why do I care for bandwidth? and its what I do most of the times with the internet. The huge problem is this internet keeps disconnecting.

So long as Digicel has a fibre line coming straight to the modem and I getting that godlike 43ms pings to the US and it don't disconnect, I am a happy pappy. My 1GB connection can drop to dialup speed for all I care, just don't disconnect and keep the low ping and I good. Once it disconnect and ping goes up, even a terabit cannot help me.

Technically the fiber is coming to your home but it is not true FTH. Why? Because it uses a type of WDM to share a single fiber between multiple customers. True FTH is like ADSL a direct link between your and the DSLAM. With GPON its like Flow, a coax leaving your home going to a splitter which then has a fiber link to the CMTS, the only difference with Digicel is that its fiber not coax.

Thing is if everyone on your street uses heavy bandwidth this equipment begins to slow down and what that translates to are disconnects and timeouts.

So why didn't these ISP just do a true Dedicated Fibre system rather than doing shared?

[shaq090]

^ well lets be real who will even use 1gbps? My issue with flow is not low bandwidth, its NO bandwidth.

I have 15mb/s and the issue is it keeps disconnecting 50 times a day, I never complained that it dropped to 2mbps or anything like that. If I am gaming, why do I care for bandwidth? and its what I do most of the times with the internet. The huge problem is this internet keeps disconnecting.

So long as Digicel has a fibre line coming straight to the modem and I getting that godlike 43ms pings to the US and it don't disconnect, I am a happy pappy. My 1GB connection can drop to dialup speed for all I care, just don't disconnect and keep the low ping and I good. Once it disconnect and ping goes up, even a terabit cannot help me.

Technically the fiber is coming to your home but it is not true FTH. Why? Because it uses a type of WDM to share a single fiber between multiple customers. True FTH is like ADSL a direct link between your and the DSLAM. With GPON its like Flow, a coax leaving your home going to a splitter which then has a fiber link to the CMTS, the only difference with Digicel is that its fiber not coax.

Thing is if everyone on your street uses heavy bandwidth this equipment begins to slow down and what that translates to are disconnects and timeouts.

So why didn't these ISP just do a true Dedicated Fibre system rather than doing shared?

U does use ur full 15mbps 24/7?

[EFFECTIC DESIGNS]

^ not even close, but since he said the disconnects is because its shared I figured why not use dedicated.

For most people a 5MB is more than enough. The disconnects are the issue, its true though on DSL the disconnects are far less.

[daxt0r]

well boy it goes back to how internet is provisioned, home internet the advertised speeds are burst speeds, i.e the max capable of the connection assuming perfect conditions although if you read your ISP AUP policy you would realize its never attainable due to the fact that they state they will throttle your connection if it impairs others users access.

Business connections on the other hand the advertised speeds are the minimum guaranteed bandwidth, what that means is that you can at any time achieve the advertised speed and even go over. So much so that they would email you if they realize you constantly going over your guaranteed minimum over a period. On the flip side if you are not getting your minimum advertised bandwidth there are provisions in the contract for you to receive either a discount or rebate on the month's fee.

[simplec]

yes i use 100mb everyday cracking for good use only the speed is necessary

[EFFECTIC DESIGNS]

well boy it goes back to how internet is provisioned, home internet the advertised speeds are burst speeds, i.e the max capable of the connection assuming perfect conditions although if you read your ISP AUP policy you would realize its never attainable due to the fact that they state they will throttle your connection if it impairs others users access.

Business connections on the other hand the advertised speeds are the minimum guaranteed bandwidth, what that means is that you can at any time achieve the advertised speed and even go over. So much so that they would email you if they realize you constantly going over your guaranteed minimum over a period. On the flip side if you are not getting your minimum advertised bandwidth there are provisions in the contract for you to receive either a discount or rebate on the month's fee.

Doh make joke so I could file some paperwork with flow and get ah rebate on my internet?

[shaq090]

well boy it goes back to how internet is provisioned, home internet the advertised speeds are burst speeds, i.e the max capable of the connection assuming perfect conditions although if you read your ISP AUP policy you would realize its never attainable due to the fact that they state they will throttle your connection if it impairs others users access.

Business connections on the other hand the advertised speeds are the minimum guaranteed bandwidth, what that means is that you can at any time achieve the advertised speed and even go over. So much so that they would email you if they realize you constantly going over your guaranteed minimum over a period. On the flip side if you are not getting your minimum advertised bandwidth there are provisions in the contract for you to receive either a discount or rebate on the month's fee.

Doh make joke so I could file some paperwork with flow and get ah rebate on my internet?

That is not totally accurate... On a ISP, you are paying for bandwidth up the the core backbone. Lets say for example you have a 15mb package from flow... you are suppose to get your full 15mb on a good or bad day once there is no network issues. From the core to Miami or NY is another story....If you are not getting your full package speeds then something is wrong, these bandwidth caps are set on the modem itself and not on the backbone... Same for business on flow, if your package speed is 10mb, u are suppose to get 10mb and nothing more, but there is flow control which spikes first due to auto nego of MTU size and then it settles down.

[daxt0r]

well boy it goes back to how internet is provisioned, home internet the advertised speeds are burst speeds, i.e the max capable of the connection assuming perfect conditions although if you read your ISP AUP policy you would realize its never attainable due to the fact that they state they will throttle your connection if it impairs others users access.

Business connections on the other hand the advertised speeds are the minimum guaranteed bandwidth, what that means is that you can at any time achieve the advertised speed and even go over. So much so that they would email you if they realize you constantly going over your guaranteed minimum over a period. On the flip side if you are not getting your minimum advertised bandwidth there are provisions in the contract for you to receive either a discount or rebate on the month's fee.

Doh make joke so I could file some paperwork with flow and get ah rebate on my internet?

That is not totally accurate... On a ISP, you are paying for bandwidth up the the core backbone. Lets say for example you have a 15mb package from flow... you are suppose to get your full 15mb on a good or bad day once there is no network issues. From the core to Miami or NY is another story....If you are not getting your full package speeds then something is wrong, these bandwidth caps are set on the modem itself and not on the backbone... Same for business on flow, if your package speed is 10mb, u are suppose to get 10mb and nothing more, but there is flow control which spikes first due to auto nego of MTU size and then it settles down.

Actually if you read the acceptable use policy for home users in your ISP contract, you would notice that although you are paying lets say 100MB, if your usage is impairing other users on the network with heavy downloading/traffic they can and will throttle you. That's basically what the fine print says, if you don't believe me just read it.