The TSTT / Bmobile discussion thread

[Dizzy28]

Back Up

[solarkh]

Anyone aware of Bmobile/ Amplia network issues atm?

No service in Tobago.

[joshuarshah]

Anyone aware of Bmobile/ Amplia network issues atm?

No service in Tobago.

Restart your phone and see if that will help. For some reason this happens to me on occasion as well.

[solarkh]

Anyone aware of Bmobile/ Amplia network issues atm?

No service in Tobago.

Restart your phone and see if that will help. For some reason this happens to me on occasion as well.

Tried that initially. Other people on the bmobile network have the same issue. Same with the Amplia internet.

[joshuarshah]

Anyone aware of Bmobile/ Amplia network issues atm?

No service in Tobago.

Restart your phone and see if that will help. For some reason this happens to me on occasion as well.

Tried that initially. Other people on the bmobile network have the same issue. Same with the Amplia internet.

TSTT probably has an outage in Tobago then. You should probaly call 824-TSTT and complain, if you can get to a working phone.

[ed360123]

Have a set of TSTT men on my street right now cutting down and removing the old copper phone wiring.
Anyone else had them?

[paid_influencer]

Media release from TATT

I myself get this. People calling from Amplia saying bossman we going to cut off allyuh TSTT fixed line service and we upgrading yuh to fibre just have to sign this contract bundle or you lossing your phone number. A few times they call with that story.

I gone on bmobile chat thing and ask them and they say no that not right they not doing anything like that. They replacing the copper lines with a wireless box for free and dais it, no change to plan or fees.

[maj. tom]

You eh record the calls? Would be amusing to hear that pitch. I does get from Flow ever so often, but no threats like that.

The thing about Amplia is their 2 year legal contract, and they will pursue it with a debt collector to get that money by hook or crook if you decide to leave early.

[0x868]

Fellas, since I ported over to bmobile postpaid I can’t send any international SMS (I really only need it in order to activate iMessage). The thing is it’s included in my plan eh. It’s been over a month and TSTT just have a ticket open there and they can’t seem to fix it. Local SMS works. They keep telling me to put a ‘+1’ in front it as if I from the 19th century.

Anyone ever experience this?

[MaxPower]

Ported from bmobile to digicel and little to no issues years now.

[adnj]

Fellas, since I ported over to bmobile postpaid I can’t send any international SMS (I really only need it in order to activate iMessage). The thing is it’s included in my plan eh. It’s been over a month and TSTT just have a ticket open there and they can’t seem to fix it. Local SMS works. They keep telling me to put a ‘+1’ in front it as if I from the 19th century.

Anyone ever experience this?

International SMS will oftentimes require that the international prefix (00) or (+) along with the country code. Some handsets require that the international roaming service is enabled. You should also verify that the number that you are sending to is valid and accepts SMS messages.

[0x868]

Country code is being used, and roaming is also enabled (just incase). Still no luck. I tried another postpaid sim in this same phone and it goes through so I do think it’s account related

[S_2NR]

It's a network issue. Had that problem when I switched from bmobile to digi. Digicel fixed it on their end and it worked after.

[redmanjp]

Hey, I have a prepaid phone and i use the 30 day data addon which gives me 2GB- is there a way to prevent your credit from being used up after the plan expires after the 30 days? it automatically switches to pay as u go which is $2 per mb.

i would have had at least $25 or $30, but it went down to $6 and i didn't actively use anything. if there is a way to stop it after the plan finishes until i put on another plan? i would prefer that instead of having to turn off mobile data- by the time i do that the money already gone

not even being on wifi helps as by the time i get a sms saying the plan has expired i was already home connected to wifi so it could have expired before the message was sent.

[ed360123]

Nope. I've had that issue before, you just have to turn off the data on your phone as fast as possible once it finish.

[maj. tom]

What happens if you buy a new data plan while the current one is still active? Will it just roll over seamlessly into the new one when it expires?

[redmanjp]

What happens if you buy a new data plan while the current one is still active? Will it just roll over seamlessly into the new one when it expires?

i think i tried that once but it didnt let me take another plan while the current one still active- although it's possible to have like a promotional data plan for like 100mb that last a couple days that u get free after topping up as well as the 2GB.

i guess i should put a reminder for 30 days from now and try it.

[paid_influencer]

What happens if you buy a new data plan while the current one is still active? Will it just roll over seamlessly into the new one when it expires?

last time I tried they don't allow you to have two plans. transaction does not go through.

I had what happened to redman happen to me a few times. does feel like bandit gone with the money

[unimatrix-001]

Hey, I have a prepaid phone and i use the 30 day data addon which gives me 2GB- is there a way to prevent your credit from being used up after the plan expires after the 30 days? it automatically switches to pay as u go which is $2 per mb.

i would have had at least $25 or $30, but it went down to $6 and i didn't actively use anything. if there is a way to stop it after the plan finishes until i put on another plan? i would prefer that instead of having to turn off mobile data- by the time i do that the money already gone

not even being on wifi helps as by the time i get a sms saying the plan has expired i was already home connected to wifi so it could have expired before the message was sent.

Switched to digicel years now and problem was resolved. Once plan expires, you need to explicitly opt into pay as you go data. If you dont, you will still see the data icon on, but wont be able to browse anything except the mydigicel app

[redmanjp]

Hey, I have a prepaid phone and i use the 30 day data addon which gives me 2GB- is there a way to prevent your credit from being used up after the plan expires after the 30 days? it automatically switches to pay as u go which is $2 per mb.

i would have had at least $25 or $30, but it went down to $6 and i didn't actively use anything. if there is a way to stop it after the plan finishes until i put on another plan? i would prefer that instead of having to turn off mobile data- by the time i do that the money already gone

not even being on wifi helps as by the time i get a sms saying the plan has expired i was already home connected to wifi so it could have expired before the message was sent.

Switched to digicel years now and problem was resolved. Once plan expires, you need to explicitly opt into pay as you go data. If you dont, you will still see the data icon on, but wont be able to browse anything except the mydigicel app

By chance do they have a similar 2GB plan for $15 or close to that?

[maj. tom]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

[redmanjp]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

[2ndchance]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

Huh? That worked? How? Major Tom can you explain please?
Redmanjp, can your phone limit data usage after a certain set amount? I do this on my phone the few times I purchase a data plan (from Bmobile). I can set a warning limit when the phone just notifies me and a maximum limit when the phone will notify me and stop using data. I always set the max limit to a bit below the amount that I purchased, just in case the phone does not count accurately.

[joshuarshah]

They still thiefing money like that cause when you flash airplane mode some cents does still be missing. Those few cents does add up eventually.

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

Huh? That worked? How? Major Tom can you explain please?
Redmanjp, can your phone limit data usage after a certain set amount? I do this on my phone the few times I purchase a data plan (from Bmobile). I can set a warning limit when the phone just notifies me and a maximum limit when the phone will notify me and stop using data. I always set the max limit to a bit below the amount that I purchased, just in case the phone does not count accurately.

[joshuarshah]

Fellas, since I ported over to bmobile postpaid I can’t send any international SMS (I really only need it in order to activate iMessage). The thing is it’s included in my plan eh. It’s been over a month and TSTT just have a ticket open there and they can’t seem to fix it. Local SMS works. They keep telling me to put a ‘+1’ in front it as if I from the 19th century.

Anyone ever experience this?

Yup experienced this intermittently between 2016-2021. Sometimes I would get international SMS verification codes, some times I would not. Since 2022 I have not been receiving any of those international verification SMS at all. Ported from Digicel to bmobile.

[redmanjp]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

Huh? That worked? How? Major Tom can you explain please?
Redmanjp, can your phone limit data usage after a certain set amount? I do this on my phone the few times I purchase a data plan (from Bmobile). I can set a warning limit when the phone just notifies me and a maximum limit when the phone will notify me and stop using data. I always set the max limit to a bit below the amount that I purchased, just in case the phone does not count accurately.

is either that worked or it came back before i did it- i think once i noticed after i lost it it came back but subsequent times didnt bother to check if it happened again.

yes my phone can limit data usage which i set to 2GB which is the plan i have. but i cant do anything about the expiry.

[2ndchance]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

Huh? That worked? How? Major Tom can you explain please?
Redmanjp, can your phone limit data usage after a certain set amount? I do this on my phone the few times I purchase a data plan (from Bmobile). I can set a warning limit when the phone just notifies me and a maximum limit when the phone will notify me and stop using data. I always set the max limit to a bit below the amount that I purchased, just in case the phone does not count accurately.

is either that worked or it came back before i did it- i think once i noticed after i lost it it came back but subsequent times didnt bother to check if it happened again.

yes my phone can limit data usage which i set to 2GB which is the plan i have. but i cant do anything about the expiry.

Right. I didn't think of you not using up the data that you purchased. Sorry then, guess you'll have to stick to scheduling a reminder which you mentioned earlier.

[0x868]

Fellas, since I ported over to bmobile postpaid I can’t send any international SMS (I really only need it in order to activate iMessage). The thing is it’s included in my plan eh. It’s been over a month and TSTT just have a ticket open there and they can’t seem to fix it. Local SMS works. They keep telling me to put a ‘+1’ in front it as if I from the 19th century.

Anyone ever experience this?

Yup experienced this intermittently between 2016-2021. Sometimes I would get international SMS verification codes, some times I would not. Since 2022 I have not been receiving any of those international verification SMS at all. Ported from Digicel to bmobile.

The thing is, I can receive fine - just can’t send international texts. They taking months to figure out a basic thing like this. Other postpaid numbers on the same plan working too eh so it’s clearly something with this account/number.

[maj. tom]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

Huh? That worked? How? Major Tom can you explain please?
Redmanjp, can your phone limit data usage after a certain set amount? I do this on my phone the few times I purchase a data plan (from Bmobile). I can set a warning limit when the phone just notifies me and a maximum limit when the phone will notify me and stop using data. I always set the max limit to a bit below the amount that I purchased, just in case the phone does not count accurately.

Airplane mode sends a ping signal to the tower that it's turning off the radio. The cells tower notes your location and expects a new location when you reconnect so discards the current data settings that has been passively pinging between your phone and network towers. These pings are using a LTE data protocol because you were on a data plan, and when it expired it simply switched to pay-as-you-go @ $2/MB. So the system keeps charging rates.


Turning off airplane mode starts an active ping and the cell tower gives you new connection settings. The cell towers system would realize with this forced change that LTE data transmission is now off and switch back to the GSM protocol to ping your location and handshake. Your cell phone SIM account then audits and updates itself regarding expiration of the data plan and when it ended and disregards those passive pings and the data sent over them so you get back the credit. If you actively used internet data while the plan expired like Whatsapp or Google it wouldn't work.

[paid_influencer]

Put your phone in Airplane mode and then off again and recheck your balance with *120#

The missing money when the data plan expired should be recovered.

yeah it look like the money is back. weird though.

Huh? That worked? How? Major Tom can you explain please?
Redmanjp, can your phone limit data usage after a certain set amount? I do this on my phone the few times I purchase a data plan (from Bmobile). I can set a warning limit when the phone just notifies me and a maximum limit when the phone will notify me and stop using data. I always set the max limit to a bit below the amount that I purchased, just in case the phone does not count accurately.

Airplane mode sends a ping signal to the tower that it's turning off the radio. The cells tower notes your location and expects a new location when you reconnect so discards the current data settings that has been passively pinging between your phone and network towers. These pings are using a LTE data protocol because you were on a data plan, and when it expired it simply switched to pay-as-you-go @ $2/MB. So the system keeps charging rates.


Turning off airplane mode starts an active ping and the cell tower gives you new connection settings. The cell towers system would realize with this forced change that LTE data transmission is now off and switch back to the GSM protocol to ping your location and handshake. Your cell phone SIM account then audits and updates itself regarding expiration of the data plan and when it ended and disregards those passive pings and the data sent over them so you get back the credit. If you actively used internet data while the plan expired like Whatsapp or Google it wouldn't work.

thanks for the explanation bro

should I upgrade to an LTE sim