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VW Post-warranty Service Options

Posted: January 26th, 2015, 9:27 am
by neexis
cdx2k1 posted along similar lines but here's the question:

Considering Best Auto's increasingly long wait times for service appts, together with generally higher prices for parts and labour, what are the options for vehicle maintenance now? Warranty is up at the end of the month and BA's service dept is leaving much to be desired.

Are there any VW mechanics out there able to competently provide proper support for these vehicles? ( I have my reservations about Dole based on my experience with him at BA).

Are said mechanics stocking replacement parts? If not, can you all link sources for VW components either locally, or post links to websites that provided genuine VW or good aftermarket parts?

For those who have taken maintenance in their own hands, how are you managing? I'm not afraid to get my hands dirty, but time, space and availability of tools/jack/etc are against me.

Re: VW Post-warranty Service Options

Posted: January 27th, 2015, 11:20 pm
by neexis
so....nobody?

Re: VW Post-warranty Service Options

Posted: January 28th, 2015, 4:54 am
by greggle71
Super Auto Limited has certified VW technicians. I go there for certain jobs, quick turnaround

They have a body shop too

Re: VW Post-warranty Service Options

Posted: January 28th, 2015, 6:23 am
by neexis
greggle71 wrote:Super Auto Limited has certified VW technicians. I go there for certain jobs, quick turnaround

They have a body shop too

Do they have parts in stock, e.g. oil/air filters etc? Genuine VW or aftermarket?

Re: VW Post-warranty Service Options

Posted: January 28th, 2015, 7:06 am
by telfer
There is top gear in sando I've seen a lot of German cars being serviced there don't know about their competence

Re: VW Post-warranty Service Options

Posted: January 28th, 2015, 7:08 am
by greggle71
They stock OEM parts too, probably not a wide range Tho

Re: VW Post-warranty Service Options

Posted: January 28th, 2015, 8:36 am
by neexis
Well that's not bad.. If I can do the regular 5k services there, that'd work

Re: VW Post-warranty Service Options

Posted: January 29th, 2015, 5:17 pm
by jhonnieblue
Where is super auto tho?

Re: VW Post-warranty Service Options

Posted: January 29th, 2015, 6:02 pm
by neexis
Point Lisas
Sounds like its close to the Plipdeco warehouse.
I'm heading there next week.. I'll post some feedback

Re: VW Post-warranty Service Options

Posted: February 2nd, 2015, 6:27 am
by syncrod
for oem parts online either ebay us or uk and ecstuning.com must have part numbers though so either get etka or check vagfans.info

Re: VW Post-warranty Service Options

Posted: March 2nd, 2015, 2:27 pm
by purple_heart77
Massey don't have transmission oil for my B6 or even the transmission strainer!!

Re: VW Post-warranty Service Options

Posted: March 2nd, 2015, 3:43 pm
by jhonnieblue
that rough tho, get the part no from them and order it?

Re: VW Post-warranty Service Options

Posted: March 2nd, 2015, 3:45 pm
by purple_heart77
Sterling have it for almost half the price, had to call them. I just can't get the transmission strainer.
Massy price ridiculous!

Re: VW Post-warranty Service Options

Posted: March 2nd, 2015, 7:16 pm
by outlaw101
neexis wrote:Point Lisas
Sounds like its close to the Plipdeco warehouse.
I'm heading there next week.. I'll post some feedback

What was tge experience like?

Re: VW Post-warranty Service Options

Posted: March 2nd, 2015, 9:00 pm
by neexis
outlaw101 wrote:
neexis wrote:Point Lisas
Sounds like its close to the Plipdeco warehouse.
I'm heading there next week.. I'll post some feedback

What was tge experience like?

Sorry bout this.

Did not get to go in again.

Ended up getting my own filter from ERM and oil. Family member put me on to a mechanic who did the oil change for me.

Re: VW Post-warranty Service Options

Posted: March 2nd, 2015, 10:30 pm
by outlaw101
How much did it cost you?

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 11:10 am
by neexis
outlaw101 wrote:How much did it cost you?

Filter: $240 (from ERM)
Oil: about $400 (Shell synthetic 5w40)
Labour: $100

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 2:02 pm
by rattyboy
please dont go top gear...... labour is very expensive and those guys cant trouble shoot problems......

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 3:56 pm
by Allergic2BunnyEars
Would just like to give a heads up. Certain things such as goodwill from BA are based on service history. It may be worth your while to keep some level of servicing with them in the event that a major component goes wrong.

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 4:26 pm
by jhonnieblue
Bunny would every other service be OK?

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 4:29 pm
by cinco
Why would you risk it?
Save 500 per service or save 23000 ?

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 9:39 pm
by Allergic2BunnyEars
jhonnieblue wrote:Bunny would every other service be OK?


I don't know. Majors possibly?

Re: VW Post-warranty Service Options

Posted: March 3rd, 2015, 10:17 pm
by neexis
cinco wrote:Why would you risk it?
Save 500 per service or save 23000 ?

My issue with them is the time involved.

1 hour vs 8 hrs at BA for an oil change.

:agrue:

Re: VW Post-warranty Service Options

Posted: March 12th, 2015, 7:38 am
by outlaw101
called Monday got appointment for Tuesday then they kept the car till Wednesday evening. Saw bunny ears blue own looking real in the back.

Re: VW Post-warranty Service Options

Posted: March 16th, 2015, 5:41 pm
by neexis
Dropped mine off today.. I feel certain it's been parked exactly where I left it at 8am this morning.

Re: VW Post-warranty Service Options

Posted: March 16th, 2015, 6:01 pm
by jhonnieblue
I got the oil in mine change today outside..but going on 12 April to let them change my tranny oil and do general tune up of whatever else is needee

Re: VW Post-warranty Service Options

Posted: March 18th, 2015, 4:05 pm
by neexis
Ahh Best Auto.. SMH

Will post details in a few days

Re: VW Post-warranty Service Options

Posted: March 19th, 2015, 9:58 am
by purple_heart77
jhonnieblue wrote:I got the oil in mine change today outside..but going on 12 April to let them change my tranny oil and do general tune up of whatever else is needee


I hope they have the transmission oil for your car, they did not have enough for my B6, 09G transmission a couple weeks ago :shock:

Re: VW Post-warranty Service Options

Posted: April 23rd, 2015, 11:21 pm
by outlaw101
Guys anyone know what's the price to change pads on the outside or should I have this done in massy?

Re: VW Post-warranty Service Options

Posted: April 24th, 2015, 8:10 pm
by jhonnieblue
Best to buy ure brakes by ERM
Save tons compared to massy..plus its the identical brand
I changed mines outside.. Pretty straight forward..think my front my be due soon