Postby noyztoyz » September 17th, 2014, 10:04 am
Ricardo, the last I heard from you was many months ago, You were supposed to remove the alt from the vehicle and get it to me for repair, load testing and subsequent guarantee, You never came about to do that, i couldnt come grande to service your alternator??
it seems that you had problems with the install and wiring of the alt, the electric fans and the overheating, i cannot account for that, that is a well known auto electricians garage, that a lot of vehicles have been through and came out well,
I have 3 installers currently i recommend to install alts, their prices people pay are independent of me. All problems you had with your alt occurred after warranty period was over and i did try to assist you whenever you contacted me.
if you came initially and said you wanted one alt and willing to sacrifice power for more durability, i would have sold you a 200 or 240a alternator, not a 400, and you would have been well today with no problems.
You have a system well over 20000 watts that wasn't a daily driver, that is why i tried to give you the best power you could have get for one alternator slot, which was the 400a alternator.
It was only twice i remember servicing your alternator, one was to replace an internal reg, then the second was to upgrade to external reg. You never said that the alt caught fire before, you never sent a picture of a burnt scorched alt (do you have that). ? a wiring issue in your vehicle caused a fire and harness damage. Still that is not me that is between you and the installer of your alt.
You have now downgraded to a very much lower power alternator and seem to be happy.
Like i said if you wanted that in the beginning you could have get that.
Others out there arent happy running a 20000rms + system and a 200amp (clamped) alternator, therefore playing low voltage music.
Thats why we have l300s that were done to do 600a clamped of alternator power with respective installation costs, now enjoying higher voltages.
Running any high performance alternator on a v belt engine take a lot of skill and requires collaboration between a fabricator, machine shop, electrician, and the dealer for the alt, its not one person; and one man cannot answer for another man's work.
You never made the sacrifice and come to me to get the alternator repaired, we never met once,
the emails from mechman say what? they cc all to me their dealer, i know every single person locally who email mechman, you reported a problem with a 400alt one year after it was discontinued. You forced mechman to speculate, read below,
Customers who get problems with mechman alts get cost price on parts and free service most of the times. Had you get your alt to me, i would have sorted it for you, and it wouldnt have to reach this.
Anyway just remember i cannot account for any man's work, thats between you and him, i could only account for my product.
Ricardo-
We do not currently manufacture a 400 amp alternator, they were discontinued about 2 years ago.
Originally, the 400 amp unit was sold for SPL competition use ONLY- and it was made very clear that it was NOT to be used in a street driven vehicle, as it would overheat and fail if it was run at full output for more than 5 minutes at a time. It was also made very clear when we sold those units, that they make ZERO output at idle on most installations. Many of our customers (and dealers, apparently) disregarded that warning, and tried to use them for longer than 5 minute bursts, which would almost always result in an overheated unit. That, or they would complain that it did not charge at idle, even though we told them up front that the unit would not charge at idle. To eliminate the headaches and our reputation being damaged by people who would not read the warnings, we just discontinued them all together. We now offer 370 amp Elite series alternators that make 200 amps at idle, and can be run for extended periods of time without overheating. Of course, these units are more expensive due to the more expensive design and internal components, so many people opt to but less expensive alternatives.
As far as what Eesa sold you, I cannot say for certain what it is. It is possible that it is an old-stock alternator that Eesa has had on the shelf for a couple years, or it could be something that he pieced together with parts that he has ordered. I will copy Eesa on this e-mail so that we can get to the bottom of this.
Regards,
Matthew Young
