WASA Service Connection

[QM]

Hi,

I've applied for one of these in Jan and to date no response or contact. I've called many times and only been told they would look into it. I've also gone in to be told call, don't come in. I've contacted regulated industries commission who have said there is a backlog and no definite time as to when it may be done.

Does anyone have any experience with these recently and can give a time frame? Thank you in advance.

[maj. tom]

lol @ WASA "service."
I trying to contact them 13 months now to fix my connection. Response: "it on file. When we have a team in the area we will call"

[venom21]

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

[QM]

Thank you. I will try to make an appoint to see him.

[Rovin]

doh stick nah OP cause is wasa u talkin bout , they will drag dey foot so u have to be up in dey tail to get results .... went thru dat last yr & was 5mths without water , had to buy & beg d neighbor

[Musical Doc]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

[thelem-again]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

[Musical Doc]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

Which area of wasa do you work? He is part of the crew in south that does new connections and they haven't gone out to do any connections for the year because of the reason I stated.

[thelem-again]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

Which area of wasa do you work? He is part of the crew in south that does new connections and they haven't gone out to do any connections for the year because of the reason I stated.

I never said I work there and its besides the point. Information and knowledge often goes beyond employees of any organization. My point is simple. The utilization of contractors for new service, disconnections, road restoration and leaks have been suspended since 2016. Hence the backlog in all those areas. All of those jobs types are being done in house but leak repairs are the priority with the other jobs being done chronologically and on a selective basis. Thats why I went further to say that

venom21

is correct.

[Musical Doc]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

Which area of wasa do you work? He is part of the crew in south that does new connections and they haven't gone out to do any connections for the year because of the reason I stated.

I never said I work there and its besides the point. Information and knowledge often goes beyond employees of any organization. My point is simple. The utilization of contractors for new service, disconnections, road restoration and leaks have been suspended since 2016. Hence the backlog in all those areas. All of those jobs types are being done in house but leak repairs are the priority with the other jobs being done chronologically and on a selective basis. Thats why I went further to say that

venom21

is correct.

But up to september last year they went out to do new connections with contractors. We both have 2 differing sources of information on this but I'm just stating what I was told from someone who goes out to do the new connections. In the meantime, all of us who have connecitons pending has to wait

[thelem-again]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

Which area of wasa do you work? He is part of the crew in south that does new connections and they haven't gone out to do any connections for the year because of the reason I stated.

I never said I work there and its besides the point. Information and knowledge often goes beyond employees of any organization. My point is simple. The utilization of contractors for new service, disconnections, road restoration and leaks have been suspended since 2016. Hence the backlog in all those areas. All of those jobs types are being done in house but leak repairs are the priority with the other jobs being done chronologically and on a selective basis. Thats why I went further to say that

venom21

is correct.

But up to september last year they went out to do new connections with contractors. We both have 2 differing sources of information on this but I'm just stating what I was told from someone who goes out to do the new connections. In the meantime, all of us who have connecitons pending has to wait

Yea I know. It's tough and unfair. They should reach 2017 soon. Keep asking for updates so your file wont get lose.

[Musical Doc]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

Which area of wasa do you work? He is part of the crew in south that does new connections and they haven't gone out to do any connections for the year because of the reason I stated.

I never said I work there and its besides the point. Information and knowledge often goes beyond employees of any organization. My point is simple. The utilization of contractors for new service, disconnections, road restoration and leaks have been suspended since 2016. Hence the backlog in all those areas. All of those jobs types are being done in house but leak repairs are the priority with the other jobs being done chronologically and on a selective basis. Thats why I went further to say that

venom21

is correct.

But up to september last year they went out to do new connections with contractors. We both have 2 differing sources of information on this but I'm just stating what I was told from someone who goes out to do the new connections. In the meantime, all of us who have connecitons pending has to wait

Yea I know. It's tough and unfair. They should reach 2017 soon. Keep asking for updates so your file wont get lose.

My father in law saw my name on their list of connections to do.... but is when they get their issues sorted out and start back doing connections again. So far there are no answers as to when they gonna start back doing new connections

[Strugglerzinc]

Connect yourself to WASA line,
wait for the amnesty thing to come around again,
pay for connection at that time,
WASA bill coming normel.

[rspann]

Connect yourself to WASA line,
wait for the amnesty thing to come around again,
pay for connection at that time,
WASA bill coming normel.

This works better. The only thing is ,you don't have to wait for amnesty. You can go in, tell them you have an illegal connection, they will regularise it and you pay for 6 months retroactively. The private contractors can do the connection for you on the side. Just talk to the workers. Doh ask me how ah know.

[venom21]

I applied for a connection since 2017. My father in law to be works in one of the wasa yards and he says wasa hires contractors with equipment to go an do these jobs but they are owing these contractors money now. So the contractors have put their foot down so until they get paid they aren't going to do any work for wasa. So the result is no new connections being done indefinitely.

Yeah, your father in law to be couldn't be more wrong. Connections are being done chronologically based on the backlog. So persons within the backlog prior you will be addressed first.

Additionally, this person got it correct but it won't work. Sorry.

Best option is to go into wasa head office and ask to see director of operations Mr Shepherd, cause all new service connection have to authorised by him from now on, before the low level managers could of authorised a new service connection.

Actually it does work, i'm in charge of chaguanas area and i did five new connections last week authorised by the director , we had meetings with the director about three months ago and he said all connections have to be authorized by him or the ceo, before once I have a crew in my area I would do new service connections one time now it out of our hands, i have customers who went to him and got their connection done before others who waiting on the backlog, if you wait on the backlog you will have a long wait because the priority is on leaks first then no water complaints like choke lines, then after new services is dealt with and we have a limited amount of active crews that rotates around various locations during leak repairs so new service is in the back burner. Any other info you get is just hear say

[Mowally]

Good day Tuners,

I'm reopening this thread. I applied in Jan for my connection. I'm reading on other post that they had to wait since 2018 to get a Site visit!!
I need some helpful info, cus my situation dire. I've been in & called & told My application was closed due to no response (WASA was calling a disconnected tel#)

@QM did you recieve a water supply & sewage connection?

[Musical Doc]

Good day Tuners,

I'm reopening this thread. I applied in Jan for my connection. I'm reading on other post that they had to wait since 2018 to get a Site visit!!
I need some helpful info, cus my situation dire. I've been in & called & told My application was closed due to no response (WASA was calling a disconnected tel#)

@QM did you recieve a water supply & sewage connection?

I got my connection in May 2020 which I had applied for in 2017. Currently I'm getting run around to try an get my bill emailed to me. I've been trying to avoid going into the office because of the covid situation but it seems I may have to do that

[thelem-again]

Good day Tuners,

I'm reopening this thread. I applied in Jan for my connection. I'm reading on other post that they had to wait since 2018 to get a Site visit!!
I need some helpful info, cus my situation dire. I've been in & called & told My application was closed due to no response (WASA was calling a disconnected tel#)

@QM did you recieve a water supply & sewage connection?

Sorry to say but you've now started to wait on that New Service Connection. It's quite rare they would close an application from January, just because they were unable to contact you. But if your application was indeed closed, a new application would need to be done, which means a new wait process.

[Mowally]

Good day Tuners,

I'm reopening this thread. I applied in Jan for my connection. I'm reading on other post that they had to wait since 2018 to get a Site visit!!
I need some helpful info, cus my situation dire. I've been in & called & told My application was closed due to no response (WASA was calling a disconnected tel#)

@QM did you recieve a water supply & sewage connection?

Sorry to say but you've now started to wait on that New Service Connection. It's quite rare they would close an application from January, just because they were unable to contact you. But if your application was indeed closed, a new application would need to be done, which means a new wait process.

Yea, I visited Kew Place & I threw ah 'trantrum'.. putting it nicely. My file was reopened & the CSR told me I'll get a call in a few weeks time. But I need water as of yesterday.

[Mowally]

Good day Tuners,

I'm reopening this thread. I applied in Jan for my connection. I'm reading on other post that they had to wait since 2018 to get a Site visit!!
I need some helpful info, cus my situation dire. I've been in & called & told My application was closed due to no response (WASA was calling a disconnected tel#)

@QM did you recieve a water supply & sewage connection?

I got my connection in May 2020 which I had applied for in 2017. Currently I'm getting run around to try an get my bill emailed to me. I've been trying to avoid going into the office because of the covid situation but it seems I may have to do that

What did you do in the interim? I need some practical ideas aside from truck borne & asking a neighbor.

[death365]

a "good Plumber" will fix it ... then wait for the correct time and go to wasa to regularize

[*KRONIK*]

Best idea ever

a "good Plumber" will fix it ... then wait for the correct time and go to wasa to regularize

[Musical Doc]

Good day Tuners,

I'm reopening this thread. I applied in Jan for my connection. I'm reading on other post that they had to wait since 2018 to get a Site visit!!
I need some helpful info, cus my situation dire. I've been in & called & told My application was closed due to no response (WASA was calling a disconnected tel#)

@QM did you recieve a water supply & sewage connection?

I got my connection in May 2020 which I had applied for in 2017. Currently I'm getting run around to try an get my bill emailed to me. I've been trying to avoid going into the office because of the covid situation but it seems I may have to do that

What did you do in the interim? I need some practical ideas aside from truck borne & asking a neighbor.

My parents live next door so I just ran a hose from by them to fill my tank every week.

[Musical Doc]

a "good Plumber" will fix it ... then wait for the correct time and go to wasa to regularize

Does this still work without being fined? My friend who was waiting on a water connection the same time with me ran a pvc line from his parents next door to his house and apparently a wasa crew passing spotted the line and took pics and sent it in to the office. When he did get his connection he was fined one year of water rates. When he saw it on his bill an went to query it they showed him all the evidence so he had no choice but to pay it.

[Blaze d Chalice]

Or you could just get a pnm party card.

Then you wouldn't need water anymore.

[*KRONIK*]

Typically for regularizatio, you pay 6months rates and they will fix you on the system.
Unless they changed the requirements recently

a "good Plumber" will fix it ... then wait for the correct time and go to wasa to regularize

Does this still work without being fined? My friend who was waiting on a water connection the same time with me ran a pvc line from his parents next door to his house and apparently a wasa crew passing spotted the line and took pics and sent it in to the office. When he did get his connection he was fined one year of water rates. When he saw it on his bill an went to query it they showed him all the evidence so he had no choice but to pay it.

[Kenjo]

a "good Plumber" will fix it ... then wait for the correct time and go to wasa to regularize

Does this still work without being fined? My friend who was waiting on a water connection the same time with me ran a pvc line from his parents next door to his house and apparently a wasa crew passing spotted the line and took pics and sent it in to the office. When he did get his connection he was fined one year of water rates. When he saw it on his bill an went to query it they showed him all the evidence so he had no choice but to pay it.

Sounding like someone snitched on him .wasa workers doing all that investigation sounds suspect unless when they actually came to put up his connection no one was home

[maj. tom]

The wasa workers were sour they didn't get a chance for 10 of dem to lime under he mango tree doing nothing most of the time or to make a few deep gully potholes by the man house which would eventually become a landslip, so they write him up and fined him.

[Mowally]

The wasa workers were sour they didn't get a chance for 10 of dem to lime under he mango tree doing nothing most of the time or to make a few deep gully potholes by the man house which would eventually become a landslip, so they write him up and fined him.

I could make ah mental image of that!
Hmmmm.. I've no family there. I'll have to 'make ah fren'.. that's reallll B.S doh. I read in earlier post to go to RIC, but I refuse to believe I've to wait 2&3 yrs for a connection & my plot is in a built up, heavy populated area. No WASA links on this thread?

[*KRONIK*]

They moved connections dept to a seperate building, away the head office, so ppl cant ask a padna working there to push their papers

The wasa workers were sour they didn't get a chance for 10 of dem to lime under he mango tree doing nothing most of the time or to make a few deep gully potholes by the man house which would eventually become a landslip, so they write him up and fined him.

I could make ah mental image of that!
Hmmmm.. I've no family there. I'll have to 'make ah fren'.. that's reallll B.S doh. I read in earlier post to go to RIC, but I refuse to believe I've to wait 2&3 yrs for a connection & my plot is in a built up, heavy populated area. No WASA links on this thread?